The Business of Independent Service Provider Contracting

What We Heard in Orlando: The Five Questions FedEx Contractors Asked Us Most

Posted by Jeff Walczak on 10/13/26, 3:01 PM


We just got back from the 2026 FedEx Forward Service Provider Summit in Orlando and hats off to FedEx for putting it on. The Summit ran October 5–8 at the Hyatt Regency and brought Service Providers together with FedEx leaders, subject matter experts, and the vendors who support this industry. Events like this matter because they get the strategy and the vision out of corporate and into the hands of the people who actually run the businesses. In the day-to-day grind, that vision is the first thing that gets lost. Just as valuable is the chance for contractors to talk to each other and to the people who build the tools they use. That conversation does not happen in a terminal at 5:30 in the morning.

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Topics: Business Outlook, Driver Recruiting, FedEx, Management, Business, Network 2.0, Integration, Multi-Facility, Productivity, Summit

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