FedEx’s ambitious steps toward implementing Network 2.0 come with one major assumption—that contractors can deliver the quality and performance improvements essential to making the combined network a success. FedEx is betting big on its contractor force to provide higher productivity and efficiency, but are these outcomes realistic? And how can contractors align themselves with FedEx's demands while maintaining control over their operations?
This blog dissects FedEx’s high-stakes strategy, helps contractors understand what’s expected of them, and explores how they might meet—or even exceed—these expectations without compromising their own business margins.
