The Business of Independent Service Provider Contracting

A Colorful New Ranking System For The Future

Posted by Jeff Walczak on 2/2/23 7:30 AM

By now, most of us have seen or heard the news that FedEx is rolling out a new system for rating contractor performance. 

Initial indications are that there will be three tiers (Gold, Silver & Bronze) and your operation will be classified as one tier or another based on several safety, service and customer experience metrics, on a monthly basis. Word out there is that some operating efficiency data will also be included, so productivity will be a part of this too.

It appears that the days of simply meeting contractually accepted service & safety performance standards to assure continued contracting participation are about to be gone.

So the question being asked is, what does this really mean for contractors?

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Topics: Business Outlook, FedEx, Management, Business Metrics, FedEx Ground, Business, Dashboard

The "Contractor Buisness Intelligence Dashboard" Is Coming!

Posted by Jeff Walczak on 7/28/16 1:42 PM

It's been a while.

Yes, we know that it has been a while since we released anything new and exciting to help you run your business.

But good things come to those who wait!

We want to give you a sneak peak at the new "Contractor Business Intelligence Dashboard"....

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Topics: Business Tools, Compliance, FedEx, Intelligence, Ground, Business, Metrics, Dashboard

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