The Business of Independent Service Provider Contracting

Look, we get it. The dream is to grow. More routes, bigger fleet, more revenue—it’s the ultimate flex in the FedEx Ground world. You see other contractors acquiring new territories, and you think, "It's my time to scale."

But what if we told you that the secret to real, sustainable growth isn't about getting more, but about mastering what you already have?

It's a counterintuitive truth, but one that separates the players from the legends. The pros know that trying to expand a business with cracks in its foundation isn’t scaling; it’s just amplifying problems. A small inefficiency you can ignore today becomes a financial disaster in a larger operation. A minor staffing headache becomes a full-blown crisis.

This isn’t about discouraging ambition. It’s about building a business so solid, so smart, that when you’re ready to grow, FedEx practically hands you the keys.

This is the strategic playbook you need to read before you make your next move.

The logistics industry is buzzing with the latest development between FedEx and Amazon. A new partnership focused on large residential package deliveries has sparked significant conversations across the sector. This deal marks an important shift for FedEx, Amazon, and their respective contractors, forming another chapter in the ongoing evolution of the e-commerce supply chain.

For FedEx CSPs & TSPs, the agreement is a double-edged sword, opening doors to opportunity while introducing new operational complexities. Below, we'll explore the impacts of this collaboration, the winners and losers, and strategies for navigating the challenges ahead.