The Business of Independent Service Provider Contracting

New Driver Turnover: An Alarming Trend

Posted by Jeff Walczak on 8/13/26, 3:33 PM


Our eTruckBiz data shows Service Provider driver turnover is running 30–40% annually, and roughly a third of new hires are gone before they hit the 90-day mark. That number was already ugly before Network 2.0 accelerated route restructuring, station consolidation, and volume shifts across the network — FedEx has already closed more than 200 stations, with 475+ facilities targeted for closure by the end of 2027, and 65% of eligible daily volume expected to run through optimized Network 2.0 facilities by the 2026 peak season. When a facility absorbs the volume of three surrounding stations overnight, CSAs often get reconfigured and daily stop counts can jump 15–20% with little warning — and that volatility lands hardest on the newest, least-prepared drivers on your roster.

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Topics: FedEx, Management, leadership, Network 2.0, driver management, AdminIQ, Turnover, Team Building, Business Growth & Support System, Driver Turnover

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