The Business of Independent Service Provider Contracting

How to Position Yourself For An Open FedEx Work Area (CSA)

Posted by Jeff Walczak on 11/18/25 4:11 PM

Peak season can be make-or-break for FedEx contractors. For some, it’s a period of significant profit. For others, poor service performance can lead to contract non-renewal, outright termination, or a reduction in their Contracted Service Area (CSA) size. When FedEx takes this action, it's usually a direct response to the severity of the service failure.

These open work areas are often put out for bid, creating a valuable opportunity for contractors in good standing who want to grow their business. If you're looking to expand, acquiring an open CSA is a tremendous way to build income and overall business value. This guide will walk you through what it takes to successfully pursue and win these opportunities.

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Topics: ISP Negotiation, FedEx, Contract, Network 2.0, CSA, Expansion, Grow, business support system, Multi-Facility, Open CSA

Don't Get Grounded: Traversing the PackageRoute Discontinuation with eTruckBiz as Your Ally: Questions & Answers

Posted by Jeff Walczak on 7/22/25 10:02 AM

With the significant attention surrounding the PackageRoute sale and the mandatory migration to GroundCloud, it's important to take a closer look at what transitioning from PackageRoute to eTruckBiz entails.

eTruckBiz is increasingly recognized as offering far greater value than both PackageRoute and GroundCloud combined. What truly sets eTruckBiz apart isn’t just its superior and more cost-effective routing package, but also the way it streamlines and supports a wide range of other essential business functions.

By the way, the buzz surrounding this event is even prompting some loyal GroundCloud users to explore other options. We're seeing a growing number of people curious to discover what eTruckBiz has to offer.

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Topics: FedEx, contractor, Ground Cloud, Package Route, Network 2.0, eroute, Sunset, Descartes, etruckbiz, service provider, business support system, AdminIQ

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