--- title: ISP Blog | Information for ISP Ground Businesses | ISP description: ISP | Become an expert FedEx Ground Business Contractor or ISP while getting organized, profitable and successful by reading the latest news and guest posts on the eTruckBiz for FXG Blog. --- - 855-873-8585 - [Facebook](https://www.facebook.com/pages/ETruckBiz/154560897943915?ref=hl) - [Twitter](https://twitter.com/eTruckBiz) - [Mail](mailto:clientcare@etruckbiz.com) [![flat\_grey\_red\_plasso\_vector\_4x](https://info.etruckbizforfxg.com/hs-fs/hubfs/images/flat_grey_red_plasso_vector_4x.png?width=320&name=flat_grey_red_plasso_vector_4x.png "flat_grey_red_plasso_vector_4x")](http://www.etruckbizforfxg.com/) # The Business of Independent Service Provider Contracting ## [What Non-Revenue Producing Tasks Could Be Costing You](https://info.etruckbizforfxg.com/blog/what-non-revenue-producing-tasks-could-be-costing-you) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 6/5/26, 8:00 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Time%20Options.png)](https://info.etruckbizforfxg.com/blog/what-non-revenue-producing-tasks-could-be-costing-you) Network 2.0 changed the job description of every FedEx Contracted Service Provider. What used to be a business that rewarded volume and operational consistency has become a business that punishes inattention. Time-definite commitments, consolidated Express and Ground dispatches, new CSA structures, and tightening performance standards mean that the window for error — and for distraction — has never been smaller. Every hour your attention is buried in payroll entries, compliance paperwork, driver screening, or administrative follow-ups is an hour that should have been spent on the field-level / truck-level work that actually determines whether your operation succeeds or fails. That is not a philosophical point. It is a financial one. If your service metrics suffer because your BC was on the phone chasing a vendor issue instead of monitoring time-definite commit windows, the cost is measured in decreased productivity, missed TD service , and — eventually — your standing with FedEx. If your drivers are running suboptimal routes because no one had time to review and engineer them properly, you are burning fuel, driver hours, and stop productivity every single dispatch. The administrative burden that feels like a nuisance is actually a slow leak on your profitability, and in the Network 2.0 environment, slow leaks become fast ones. This is precisely why eTruckBiz built [AdminIQ](https://www.etruckbiz.com/adminiq) into the[Business Growth and Support System](https://www.etruckbiz.com/). AdminIQ handles the non-revenue-producing administrative work so that you and your management team don't have to. But the value of AdminIQ is not just what it does — it is what it frees you to do instead. This post identifies the seven highest-value activities that contractors who recapture their time should be executing, and explains why each one has a direct and measurable impact on profitability in the new FedEx operating environment. [Read More](https://info.etruckbizforfxg.com/blog/what-non-revenue-producing-tasks-could-be-costing-you) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/what-non-revenue-producing-tasks-could-be-costing-you#comments-listing) Topics: [Business Planning](https://info.etruckbizforfxg.com/blog/topic/business-planning), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Payroll](https://info.etruckbizforfxg.com/blog/topic/payroll), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [Investment](https://info.etruckbizforfxg.com/blog/topic/investment), [Costs](https://info.etruckbizforfxg.com/blog/topic/costs), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [BOSS](https://info.etruckbizforfxg.com/blog/topic/boss), [CSA](https://info.etruckbizforfxg.com/blog/topic/csa), [BC](https://info.etruckbizforfxg.com/blog/topic/bc), [Driver](https://info.etruckbizforfxg.com/blog/topic/driver), [AdminIQ](https://info.etruckbizforfxg.com/blog/topic/adminiq), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system), [Administration](https://info.etruckbizforfxg.com/blog/topic/administration), [3rd Party Support](https://info.etruckbizforfxg.com/blog/topic/3rd-party-support) ## [Why FedEx Terminates or Non-Renews Contracts: A Guide to Staying in Good Standing](https://info.etruckbizforfxg.com/blog/why-fedex-terminates-or-non-renews-contracts-a-guide-to-staying-in-good-standing) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 3/21/26, 10:18 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/No%20contract%20termination.png)](https://info.etruckbizforfxg.com/blog/why-fedex-terminates-or-non-renews-contracts-a-guide-to-staying-in-good-standing) We’d like to make something crystal clear to begin with: **FedEx wants you to succeed.** We know it doesn’t always feel that way. When you're dealing with terminal audits or mounting pressure, it can feel like the "Eye of Sauron" is fixed squarely on your business. But the reality is that FedEx needs you. They rely on Contracted Service Providers (CSPs) to move every package they sell. It is significantly more expensive and logistically painful for FedEx to intervene and manage "open work areas" than it is to support a healthy, compliant contractor. Ultimately, your success protects the brand. However, there are lines that, once crossed, make termination or non-renewal a business necessity for FedEx. While definitely not an exhaustive list, here are **12 critical pitfalls** (with eTruckBiz solutions) to avoid to keep your contract secure. [Read More](https://info.etruckbizforfxg.com/blog/why-fedex-terminates-or-non-renews-contracts-a-guide-to-staying-in-good-standing) 1 Comment [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/why-fedex-terminates-or-non-renews-contracts-a-guide-to-staying-in-good-standing#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [Investment](https://info.etruckbizforfxg.com/blog/topic/investment), [Agreement](https://info.etruckbizforfxg.com/blog/topic/agreement), [Open CSA](https://info.etruckbizforfxg.com/blog/topic/open-csa), [Termination](https://info.etruckbizforfxg.com/blog/topic/termination), [Renewal](https://info.etruckbizforfxg.com/blog/topic/renewal) ## [Navigating the Post-Peak Rollercoaster: How to Protect Your Margins](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 12/23/25, 12:37 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/SAVE.png)](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins) The dust is finally settling on the peak season. For the last six months, your entire operation has likely been laser-focused on gearing up for these massive volumes .  While it is relatively easy to increase your margins when volume is surging, the true challenge for service providers begins now .   What happens in the weeks following peak will determine whether you actually keep the profits you earned during the rush . Here is how to handle the post-peak volume swings and maintain your business continuity. [Read More](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins#comments-listing) Topics: [Business Results](https://info.etruckbizforfxg.com/blog/topic/business-results), [ISP Negotiation](https://info.etruckbizforfxg.com/blog/topic/isp-negotiation), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Ground](https://info.etruckbizforfxg.com/blog/topic/ground), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [Money](https://info.etruckbizforfxg.com/blog/topic/money), [settlement](https://info.etruckbizforfxg.com/blog/topic/settlement), [Cash flow](https://info.etruckbizforfxg.com/blog/topic/cash-flow), [Costs](https://info.etruckbizforfxg.com/blog/topic/costs), [renegotiation](https://info.etruckbizforfxg.com/blog/topic/renegotiation), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [transportation business](https://info.etruckbizforfxg.com/blog/topic/transportation-business), [CSA](https://info.etruckbizforfxg.com/blog/topic/csa), [efficiency](https://info.etruckbizforfxg.com/blog/topic/efficiency), [Maximize](https://info.etruckbizforfxg.com/blog/topic/maximize), [Volume](https://info.etruckbizforfxg.com/blog/topic/volume), [Forecast](https://info.etruckbizforfxg.com/blog/topic/forecast) ## [FedEx Q4 Earnings Call: Fast Summary for Contractors](https://info.etruckbizforfxg.com/blog/fedex-q4-earnings-call-fast-summary-for-contractors) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 6/25/24, 4:32 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/1-Jun-25-2024-09-43-28-9379-PM.png)](https://info.etruckbizforfxg.com/blog/fedex-q4-earnings-call-fast-summary-for-contractors)     Today, FedEx announced its Q4 FY24 earnings, and we've quickly summarized the top-level points to keep you informed. Our goal is to provide you with immediate, actionable insights in real-time (Just like our [API Connection](http://etruckbiz.com) with FedEx). This brief overview will be followed by detailed explanations, summaries, and advice in future blog posts and on our [YouTube](http://youtube.com/etruckbiz) channel. Here’s a quick snapshot of the most critical updates.  [Read More](https://info.etruckbizforfxg.com/blog/fedex-q4-earnings-call-fast-summary-for-contractors) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/fedex-q4-earnings-call-fast-summary-for-contractors#comments-listing) Topics: [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [fedex ground contractors](https://info.etruckbizforfxg.com/blog/topic/fedex-ground-contractors), [fxg](https://info.etruckbizforfxg.com/blog/topic/fxg), [time definite](https://info.etruckbizforfxg.com/blog/topic/time-definite), [transportation business](https://info.etruckbizforfxg.com/blog/topic/transportation-business), [fdx](https://info.etruckbizforfxg.com/blog/topic/fdx), [fec](https://info.etruckbizforfxg.com/blog/topic/fec), [eroute](https://info.etruckbizforfxg.com/blog/topic/eroute) ## [Streamlining Operations: Mastering eTruckBiz’s Driver Management System](https://info.etruckbizforfxg.com/blog/streamlining-operations-mastering-etruckbizs-driver-management-system) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 1/15/24, 9:16 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Canva%20images/Canva%20Design%20DAF5-DhiiOQ.png)](https://info.etruckbizforfxg.com/blog/streamlining-operations-mastering-etruckbizs-driver-management-system) [Read More](https://info.etruckbizforfxg.com/blog/streamlining-operations-mastering-etruckbizs-driver-management-system) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/streamlining-operations-mastering-etruckbizs-driver-management-system#comments-listing) Topics: [Business Tools](https://info.etruckbizforfxg.com/blog/topic/business-tools), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Software](https://info.etruckbizforfxg.com/blog/topic/software), [fxg](https://info.etruckbizforfxg.com/blog/topic/fxg), [driver management](https://info.etruckbizforfxg.com/blog/topic/driver-management), [transportation business](https://info.etruckbizforfxg.com/blog/topic/transportation-business), [BOSS](https://info.etruckbizforfxg.com/blog/topic/boss) ## [Embracing Change and Innovation - What to Expect from eTruckBiz in 2024](https://info.etruckbizforfxg.com/blog/etruckin2024) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 12/29/23, 6:00 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Canva%20images/Canva%20Design%20DAF4TvyGu_A.png)](https://info.etruckbizforfxg.com/blog/etruckin2024) As eTruckBiz wraps up its 12th year, we take a moment to reflect on the journey so far and the exciting path that lies ahead. It's been a time of significant challenges and changes, not just for us but for the entire FedEx Contractor community. Despite the turbulence caused by ongoing changes within FedEx and the broader economic landscape, we've navigated these waters with resilience and innovation. [Read More](https://info.etruckbizforfxg.com/blog/etruckin2024) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/etruckin2024#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Ground](https://info.etruckbizforfxg.com/blog/topic/ground), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [settlement](https://info.etruckbizforfxg.com/blog/topic/settlement), [Cash flow](https://info.etruckbizforfxg.com/blog/topic/cash-flow), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins), [fxg](https://info.etruckbizforfxg.com/blog/topic/fxg), [CSP](https://info.etruckbizforfxg.com/blog/topic/csp), [time definite](https://info.etruckbizforfxg.com/blog/topic/time-definite) ## [Why is FedEx Making This So Hard? Advice for Frustrated Contractors.](https://info.etruckbizforfxg.com/blog/why-is-fedex-making-this-so-hard) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 12/20/23, 11:34 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Canva%20images/Canva%20Design%20DAF3ieJyfz8.png)](https://info.etruckbizforfxg.com/blog/why-is-fedex-making-this-so-hard) [Looking for our newest blog post? Click here to read Embracing Change and Innovation in 2024](https://info.etruckbizforfxg.com/blog/etruckin2024) In our [last blog post,](https://info.etruckbizforfxg.com/blog/navigating-new-legal-waters-in-fedex-ground) we released a legal summary of the most recent lawsuit making the rounds in the transportation business industry. Our goal was to provide contractors with the facts  and a summary along with our best industry recommendations. Our advice is always based on past experience and what we believe is best for contractors, but ultimately we want to empower contractors to make their own choices based on their unique business situations. [Read More](https://info.etruckbizforfxg.com/blog/why-is-fedex-making-this-so-hard) 1 Comment [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/why-is-fedex-making-this-so-hard#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Ground](https://info.etruckbizforfxg.com/blog/topic/ground), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [settlement](https://info.etruckbizforfxg.com/blog/topic/settlement), [Cash flow](https://info.etruckbizforfxg.com/blog/topic/cash-flow), [Costs](https://info.etruckbizforfxg.com/blog/topic/costs), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins), [time definate](https://info.etruckbizforfxg.com/blog/topic/time-definate), [low cost model](https://info.etruckbizforfxg.com/blog/topic/low-cost-model), [fxg](https://info.etruckbizforfxg.com/blog/topic/fxg), [CSP](https://info.etruckbizforfxg.com/blog/topic/csp) ## [Navigating New Legal Waters in FedEx Ground](https://info.etruckbizforfxg.com/blog/navigating-new-legal-waters-in-fedex-ground) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 12/16/23, 8:55 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Untitled%20design%20(66).png)](https://info.etruckbizforfxg.com/blog/navigating-new-legal-waters-in-fedex-ground) We've got some news that's making waves in our circle. A new lawsuit has popped up concerning contractor status. It's stirring quite a bit of chatter, and we at eTruckBiz think it's crucial to chat about it, especially since it touches on the heart of our operations – the independent contractor model. [Read More](https://info.etruckbizforfxg.com/blog/navigating-new-legal-waters-in-fedex-ground) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/navigating-new-legal-waters-in-fedex-ground#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [Negotiation](https://info.etruckbizforfxg.com/blog/topic/negotiation), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [Financial](https://info.etruckbizforfxg.com/blog/topic/financial), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins), [fedex legal issues](https://info.etruckbizforfxg.com/blog/topic/fedex-legal-issues), [low cost model](https://info.etruckbizforfxg.com/blog/topic/low-cost-model), [fedex ground contractors](https://info.etruckbizforfxg.com/blog/topic/fedex-ground-contractors), [fedex ground legal advice](https://info.etruckbizforfxg.com/blog/topic/fedex-ground-legal-advice), [fxg](https://info.etruckbizforfxg.com/blog/topic/fxg), [fedex lawsuit](https://info.etruckbizforfxg.com/blog/topic/fedex-lawsuit), [Spencer patton](https://info.etruckbizforfxg.com/blog/topic/spencer-patton), [Patton Logistics](https://info.etruckbizforfxg.com/blog/topic/patton-logistics), [CSP](https://info.etruckbizforfxg.com/blog/topic/csp) ## [What A Long, Strange Trip 2022 Has Been - Where Do We Go From Here?](https://info.etruckbizforfxg.com/blog/what-a-long-strange-trip-its-been-where-do-we-go-from-here) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 12/27/22, 8:41 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/2023%20+.png)](https://info.etruckbizforfxg.com/blog/what-a-long-strange-trip-its-been-where-do-we-go-from-here) By any measure, it’s been, and continues to be, a challenging time to be running a transportation business. However, as we often see, there are many opportunities that present themselves during challenging times. As we look ahead to better times in 2023, it’s important to take a look at where we are currently at and how we got here so that we avoid mistakes of the past. Our current situation is rooted in the events of 2019. This period introduced the density-stop / ecommerce push from FedEx Ground. As ecommerce deliveries gained traction and increased in number, they fueled the deterioration of contractor per-stop operating margins. As you know, ecommerce stops are paid at a lower rate and typically include fewer packages per stop vs. commercial stops, resulting in a stealthy revenue per stop decrease across your entire business. [Read More](https://info.etruckbizforfxg.com/blog/what-a-long-strange-trip-its-been-where-do-we-go-from-here) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/what-a-long-strange-trip-its-been-where-do-we-go-from-here#comments-listing) Topics: [Business Planning](https://info.etruckbizforfxg.com/blog/topic/business-planning), [Bookeeping](https://info.etruckbizforfxg.com/blog/topic/bookeeping), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Business Metrics](https://info.etruckbizforfxg.com/blog/topic/business-metrics), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Money](https://info.etruckbizforfxg.com/blog/topic/money), [Cash flow](https://info.etruckbizforfxg.com/blog/topic/cash-flow), [Inflation](https://info.etruckbizforfxg.com/blog/topic/inflation), [Costs](https://info.etruckbizforfxg.com/blog/topic/costs), [Financial](https://info.etruckbizforfxg.com/blog/topic/financial), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins) ## [2021 Insights for Business Owners](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform-0) Posted by [Ben Weil](https://info.etruckbizforfxg.com/blog/author/ben-weil) on 1/3/21, 1:43 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Stock%20images/Businessman%20standing%20with%20his%20back%20with%20objects%20in%20his%20hand%20and%20looking%20at%20the%20globe%2c%20courtesy%20of%20NASA.jpeg)](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform-0) We recently caught up with two guys heavily involved with building successful transportation companies to ask for their insights into 2021. The first expert is a long-time CSP from the Midwest, Tracy Taylor. The second is the founder and CEO of eTruckBiz, Jeff Walczak. Both have spent the better part of their careers in the FedEx Ground arena. We engaged in a fast-paced conversation to produce our most recent [**Truck Talk podcast episode**](https://www.etruckbiz.com/truck-talk-podcast.html). Some of the insights may surprise you. [Read More](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform-0) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform-0#comments-listing) Topics: [Business Structure](https://info.etruckbizforfxg.com/blog/topic/business-structure), [Business Tools](https://info.etruckbizforfxg.com/blog/topic/business-tools), [Business Planning](https://info.etruckbizforfxg.com/blog/topic/business-planning), [Training](https://info.etruckbizforfxg.com/blog/topic/training), [Intelligence](https://info.etruckbizforfxg.com/blog/topic/intelligence), [Business Metrics](https://info.etruckbizforfxg.com/blog/topic/business-metrics), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Negotiation](https://info.etruckbizforfxg.com/blog/topic/negotiation), [Metrics](https://info.etruckbizforfxg.com/blog/topic/metrics), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [leadership](https://info.etruckbizforfxg.com/blog/topic/leadership), [safety](https://info.etruckbizforfxg.com/blog/topic/safety), [coaching](https://info.etruckbizforfxg.com/blog/topic/coaching), [Scheduling](https://info.etruckbizforfxg.com/blog/topic/scheduling) ## [eTruckBiz Just Got Better - Unveiling The New Platform](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 11/15/20, 1:22 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/iStock-485632532-reduced.jpg)](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform) For more than 8 years, we’ve been building products & services to help CSP’s *transform* the way they approach running their businesses. Recently, the FXG model itself has been transforming in unprecedented ways. For most CSP’s , the days of being a “hands-on” operator are gone, and the need to provide leadership & management through **systems, processes and people** are quickly being implemented. The days where you or your BC’s could “jump in a truck” to fix things are gone. [Read More](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/etruckbiz-just-got-better-unveiling-the-new-platform#comments-listing) Topics: [Business Structure](https://info.etruckbizforfxg.com/blog/topic/business-structure), [Business Tools](https://info.etruckbizforfxg.com/blog/topic/business-tools), [Business Planning](https://info.etruckbizforfxg.com/blog/topic/business-planning), [Timekeeping](https://info.etruckbizforfxg.com/blog/topic/timekeeping), [Bookeeping](https://info.etruckbizforfxg.com/blog/topic/bookeeping), [Intelligence](https://info.etruckbizforfxg.com/blog/topic/intelligence), [Business Metrics](https://info.etruckbizforfxg.com/blog/topic/business-metrics), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Negotiation](https://info.etruckbizforfxg.com/blog/topic/negotiation), [model](https://info.etruckbizforfxg.com/blog/topic/model), [Metrics](https://info.etruckbizforfxg.com/blog/topic/metrics), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [leadership](https://info.etruckbizforfxg.com/blog/topic/leadership), [safety](https://info.etruckbizforfxg.com/blog/topic/safety), [coaching](https://info.etruckbizforfxg.com/blog/topic/coaching), [Scheduling](https://info.etruckbizforfxg.com/blog/topic/scheduling), [Dynamic Route Optimization](https://info.etruckbizforfxg.com/blog/topic/dynamic-route-optimization) ## [New End Of Agreement (EOA) Process Forces A New Business Strategy](https://info.etruckbizforfxg.com/blog/new-end-of-agreement-eoa-process-forces-you-to-re-think-your-business-strategy) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 8/2/20, 8:39 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Walking%20Off%20Cliff.jpg)](https://info.etruckbizforfxg.com/blog/new-end-of-agreement-eoa-process-forces-you-to-re-think-your-business-strategy) July 20th, 2020, was the day that FXG announced via MGB that it would make significant changes to the way they will approach your End Of Agreement (EOA) process. It is important to understand what’s going on here, as it will impact the way you think about contract renewals with FXG. At first glance, it appears it’s just FXG flexing its muscles again, and in some respects that’s true. However, when you study the process, it’s easy to see that it is really an attempt to ... [Read More](https://info.etruckbizforfxg.com/blog/new-end-of-agreement-eoa-process-forces-you-to-re-think-your-business-strategy) 6 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/new-end-of-agreement-eoa-process-forces-you-to-re-think-your-business-strategy#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Ground](https://info.etruckbizforfxg.com/blog/topic/ground), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [Investment](https://info.etruckbizforfxg.com/blog/topic/investment), [model](https://info.etruckbizforfxg.com/blog/topic/model), [Agreement](https://info.etruckbizforfxg.com/blog/topic/agreement) ## [Profitability Profile - Preston Wengert](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-1) Posted by [Ben Weil](https://info.etruckbizforfxg.com/blog/author/ben-weil) on 2/3/20, 4:36 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Preston%20Wengert%20Family.jpg)](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-1) **HOW A COMMUNITY COLLEGE DROPOUT FOUND ENTREPRENEURIAL SUCCESS** You think your market conditions are tough, what about Colorado? According to the latest Bureau of Labor Statistics (BLS) data, the Denver area's average weekly wages are $1,242. Think it's easy to find drivers? The BLS also lists the area unemployment rate at 2.4%. Way lower than the U.S. average. What made a young guy from out of town who knew nothing about the logistics industry think that he could buy a Ground business to support his growing family? Sure he's smart, but he's so young. "There's no selling, no advertising, no collecting money from past due accounts. I'm not saying it's easy, but it beats a lot of other options out there," Preston Wengert says. [Read More](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-1) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-1#comments-listing) Topics: [Business Structure](https://info.etruckbizforfxg.com/blog/topic/business-structure), [Business Tools](https://info.etruckbizforfxg.com/blog/topic/business-tools), [Business Results](https://info.etruckbizforfxg.com/blog/topic/business-results), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit) ## [Business Coaching Benefits CSP's](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-0) Posted by [Ben Weil](https://info.etruckbizforfxg.com/blog/author/ben-weil) on 1/19/20, 2:43 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Dustin%20Franz%201.jpg)](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-0) #### An Extra Set of Eyes Dustin Franz bought an RPS route twenty years ago in Pasco, WA. Today, he's a successful FXG contractor with multiple routes. He's traveled an interesting path to profitability. Buying a route was his first time owning a business. Much of how he learned to deliver packages came from his own experiences plus talking to contractors in his terminal. Others taught him what they had learned from their own mistakes, and they really couldn't teach him how to be more profitable any faster. It was no fault of their own. They hadn't been trained themselves. Dustin performed some online research and determined he needed outside assistance. [Read More](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-0) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/profiles-in-profitability-0-1-0#comments-listing) Topics: [Business Structure](https://info.etruckbizforfxg.com/blog/topic/business-structure), [Business Tools](https://info.etruckbizforfxg.com/blog/topic/business-tools), [Business Results](https://info.etruckbizforfxg.com/blog/topic/business-results), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [coaching](https://info.etruckbizforfxg.com/blog/topic/coaching) ## [Do Your Drivers Want to be Safety Compliant?](https://info.etruckbizforfxg.com/blog/driver_safety) Posted by [Ben Weil](https://info.etruckbizforfxg.com/blog/author/ben-weil) on 1/12/20, 10:00 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Stock%20images/Leadership%20sign%20with%20sky%20background.jpeg)](https://info.etruckbizforfxg.com/blog/driver_safety) Are your drivers forced to comply with safety rules? Or do they *want* to comply? If you prefer the latter, maybe you should consider Ashiq Mizan’s unique approach. ## Do Your Drivers See the Big Picture? Ashiq Mizan is a CSP in Philadelphia, PA, who had grown increasingly frustrated with his drivers’ lack of safety training compliance. Despite the safety training lessons being super-easy, compliance in October was around 5%. Not only did his drivers' indifference put his money at risk, but it also showed that they were missing the bigger picture. [Read More](https://info.etruckbizforfxg.com/blog/driver_safety) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/driver_safety#comments-listing) Topics: [Compliance](https://info.etruckbizforfxg.com/blog/topic/compliance), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Ground](https://info.etruckbizforfxg.com/blog/topic/ground), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [FedEx Ground](https://info.etruckbizforfxg.com/blog/topic/fedex-ground), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [Selling](https://info.etruckbizforfxg.com/blog/topic/selling), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [Purchase](https://info.etruckbizforfxg.com/blog/topic/purchase), [safety](https://info.etruckbizforfxg.com/blog/topic/safety) [All posts](https://info.etruckbizforfxg.com/blog/all) [Next](https://info.etruckbizforfxg.com/blog/topic/isp/page/2) ## Independent Service Provider (ISP) Tips And Advice ### Learn From Industry Experts And Successful Contractors Get valuable, actionable information from our founder and other industry participants that also have a deep understanding of your business and want to help you maximize your opportunity. Keep up with all the issues that affect your business. - Stay Informed - Find and Implement Other Best Practices - Learn Profit Maximizing Strategies - Make Running Your Business Easy - Create More Time To Do The Things You *Want* To Do ### Subscribe to Receive New Posts ### Recent Posts ### Posts by Topic - [FedEx (95)](https://info.etruckbizforfxg.com/blog/topic/fedex) - [FedEx Ground (90)](https://info.etruckbizforfxg.com/blog/topic/fedex-ground) - [Business (86)](https://info.etruckbizforfxg.com/blog/topic/business) - [Network 2.0 (57)](https://info.etruckbizforfxg.com/blog/topic/network-2-0) - [Management (51)](https://info.etruckbizforfxg.com/blog/topic/management) - [Business Results (50)](https://info.etruckbizforfxg.com/blog/topic/business-results) - [Profit (48)](https://info.etruckbizforfxg.com/blog/topic/profit) - [contractor (46)](https://info.etruckbizforfxg.com/blog/topic/contractor) - [Business Tools (40)](https://info.etruckbizforfxg.com/blog/topic/business-tools) - [Investment (35)](https://info.etruckbizforfxg.com/blog/topic/investment) - 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