The shift to Network 2.0 is transforming how FedEx contractors operate their businesses. With new challenges such as time-definites, same-day on-call pickups, existing driver cultures, and advanced route engineering, navigating this transition is no small task. At the center of it all lies one critical question: Is your Business Contact (BC) equipped to lead your business effectively into this new frontier?
Your BC is more than just a point person. They steer the ship, influence the culture, and set the tone for progress or stagnation. Contractors who have moved into Network 2.0 have learned the hard way that an unsuccessful BC can mean the downfall of their business. This post will help you determine whether your BC is ready to help you thrive in this new era or if it’s time to make a change.