The Business of Independent Service Provider Contracting

How to Position Yourself For An Open FedEx Work Area (CSA)

Posted by Jeff Walczak on 11/18/25 4:11 PM

Peak season can be make-or-break for FedEx contractors. For some, it’s a period of significant profit. For others, poor service performance can lead to contract non-renewal, outright termination, or a reduction in their Contracted Service Area (CSA) size. When FedEx takes this action, it's usually a direct response to the severity of the service failure.

These open work areas are often put out for bid, creating a valuable opportunity for contractors in good standing who want to grow their business. If you're looking to expand, acquiring an open CSA is a tremendous way to build income and overall business value. This guide will walk you through what it takes to successfully pursue and win these opportunities.

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Topics: ISP Negotiation, FedEx, Contract, Network 2.0, CSA, Expansion, Grow, business support system, Multi-Facility, Open CSA

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