The Business of Independent Service Provider Contracting

Navigating the Shift: How to Lead Your Drivers Through Change

Posted by Jeff Walczak on 2/9/26 10:52 AM

The only constant in logistics is change, but let’s be honest: the current environment feels more like a perfect storm than a simple shift. Between the massive operational restructuring of FedEx Network 2.0 and the volatility of package volumes, stability is hard to find.

Now, add the technology shake-up to the mix. With PackageRoute being absorbed into GroundCloud and subsequently sunsettled, many contractors are facing a forced migration. You are likely asking yourself: How do I move an entire team of creatures of habit—my drivers—into a new environment without losing productivity or my sanity?

It is not just about swapping one app for another. It is about leadership. Here is how to navigate your team through the transition to ezRoute and the eTruckBiz ecosystem.

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Topics: FedEx, Management, coaching, change, consulting, Ground Cloud, Package Route, Network 2.0, ezRoute, Route Optimization

Moving Beyond PackageRoute: A Pro Contractor’s Guide To Software Selection

Posted by Jeff Walczak on 1/27/26 7:31 PM

The January 31st deadline isn’t just a date on the calendar—it is a "Zero Hour" for your operation. As GroundCloud sunsets the PackageRoute application, many FedEx contractors feel like they are being herded toward a single, expensive alternative.

When a critical tool disappears, the natural instinct is to scramble for the nearest replacement. However, panic often leads to expensive mistakes. This transition isn't just an operational headache; it is a strategic opportunity. You have the chance to reassess your tech stack, cut unnecessary overhead, and align your business with the financial realities of 2026.

But as a business owner, you know that forced decisions are rarely the most profitable ones. When you are pushed into a corner, the best move is to step back and apply a logical framework to ensure your choice protects your margins in 2026.

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Topics: Ground Cloud, Package Route, routing app, Sunset, Descartes, Business Growth & Support System, ezRoute, Route Optimization

PacakgeRoute Sunset: Don’t Let the Jan. 31 Deadline Force Your Hand

Posted by Jeff Walczak on 1/21/26 10:08 AM

For many FedEx Service Providers, the last six months have been filled with uncertainty. Since Descartes acquired PackageRoute, the clock has been ticking. Now, with the January 31 deadline looming, that ticking has turned into a loud alarm.

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Topics: Business Tools, FedEx, Package Route, Network 2.0, Plan, Descartes, ezRoute, Route Optimization, AI

Don't Get Grounded: Traversing the PackageRoute Discontinuation with eTruckBiz as Your Ally: Questions & Answers

Posted by Jeff Walczak on 7/22/25 10:02 AM

With the significant attention surrounding the PackageRoute sale and the mandatory migration to GroundCloud, it's important to take a closer look at what transitioning from PackageRoute to eTruckBiz entails.

eTruckBiz is increasingly recognized as offering far greater value than both PackageRoute and GroundCloud combined. What truly sets eTruckBiz apart isn’t just its superior and more cost-effective routing package, but also the way it streamlines and supports a wide range of other essential business functions.

By the way, the buzz surrounding this event is even prompting some loyal GroundCloud users to explore other options. We're seeing a growing number of people curious to discover what eTruckBiz has to offer.

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Topics: FedEx, contractor, Ground Cloud, Package Route, Network 2.0, eroute, Sunset, Descartes, etruckbiz, service provider, business support system, AdminIQ

Navigating the PackageRoute Sunset: A FedEx Service Providers Guide

Posted by Jeff Walczak on 7/11/25 1:44 PM

The recent acquisition of PackageRoute by Descartes Groundcloud and the subsequent announcement of PackageRoute's sunsetting have sent ripples through the FedEx Service Provider (ISP) community. For many, PackageRoute has been a reliable tool for route optimization and daily operations. Now, faced with a forced migration to Groundcloud or the need to find an alternative, ISPs are looking for practical, clear guidance.

This post provides a roadmap for FedEx Service Providers on how to assess their options, mitigate risks, and make an informed decision to ensure their operations remain smooth and profitable during this transition.

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Topics: FedEx, vendor, Ground Cloud, Package Route, routing, Sunset, Descartes

FedEx Routing Software: Are Contractors Overpaying for Routing Apps?

Posted by Jeff Walczak on 5/30/24 7:20 AM

As CSPs are forced to manage their teams in new ways stemming from the demands of time-definite FedEx services, it is now obvious how important and powerful it is to have an easy, affordable and consistent way to ensure that drivers’ achieve 99%+ service. 

Great P&D operators always find a way to get their teams to work together toward a goal and move forward to make superior customer service happen. Unfortunately, driver-friendly applications that aid this process and are cost-effective are truly hard to come by. Many team leaders are struggling to find alternatives to their current routing applications, because what's needed now is something that focuses on the difficulties surrounding time definite deliveries.

Wouldn't it be great if there were something out there that helped with time definite deliveries and saved a lot of money?

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Topics: FedEx, Ground Cloud, Package Route, Network 2.0, fedex ground contractors, time definite, transportation business, fdx, fec, routing, routing solutions, routing app, eroute

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