The Business of Independent Service Provider Contracting

Standing Up A Multi-Facility Operation: A Real World Story

Posted by Jeff Walczak on 10/14/25 2:51 PM

Expanding your FedEx operation into a new terminal is a significant undertaking. It’s an opportunity for massive growth, but it also comes with a unique set of challenges. From securing trucks and drivers to engineering new routes, the process can feel overwhelming. However, with the right strategy and support, you can turn this complex venture into a major success.

Recently, eTruckBiz had the chance to speak with Dan Barry and Vince Stempien of Dan Barry Enterprises, two service providers from the Detroit area who just stood up a new operation in the Ann Arbor terminal. Their experience provides a valuable roadmap for any contractor considering a similar expansion. They grew from five trucks in 2017 to running 17 on their busiest days in Detroit. Their consistent performance, including achieving "Entrepreneur of the Year" two years in a row, earned them the opportunity to expand.

However, the new opportunity was different. The Ann Arbor service area was more rural, with a 45-50 minute drive from the terminal to the CSA. When the previous contractor walked away unexpectedly, Dan and Vince were asked to start the very next day—a full month ahead of schedule. They stepped up, but the sudden start created immense pressure.

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Topics: Business Structure, Business Tools, Driver Recruiting, Business, Network 2.0, Fleet Management, Plan, Expansion, Business Growth System, FRO, Multi-Facility

How Standardized Systems Can Help Service Providers Achieve Nearly Effortless Growth

Posted by Jeff Walczak on 10/8/25 5:00 PM

As you know, the FedEx space is evolving rapidly, and along with it comes an unprecedented opportunity. Network 2.0 initiatives are reshaping the landscape, creating additional pathways for new revenue. Ambitious service providers can expand from single-facility operators to multi-facility enterprises. This transformation represents the future of FedEx contracting—but it also introduces complexity that can overwhelm unprepared contractors.

The difference between thriving expansion and operational chaos comes down to one critical factor: standardization. Contractors who implement consistent administrative systems and operational processes across all locations position themselves for sustainable growth.

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Topics: FedEx, Bookeeping, Management, Payroll, Business, Contract, Network 2.0, Software, Fleet Management, CSA, Expansion, Grow, AdminIQ, Business Growth System

Peak Preparation: Expert Advice for FedEx Contractors

Posted by Jeff Walczak on 9/25/24 9:00 AM

How to Prepare for Peak Season: Expert Recommendations for FedEx Contractors

Peak season is right around the corner, and it’s essential to have your team and resources fully prepared for the busiest time of the year. Whether you’re a seasoned contractor or new to the game, having a solid plan in place is critical to maintaining operational efficiency and meeting customer expectations.

At eTruckBiz, we recently hosted a webinar outlining best practices and our Peak Preparation Checklist to help FedEx contractors navigate the challenges of the upcoming peak season. Below, we’ve compiled the key takeaways and recommendations to ensure you're ready to thrive during the busiest weeks of the year.

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Topics: FedEx, FedEx Ground, Holiday Season, fedex ground contractors, CSP, Fleet Management, CSA, peak

Streamlining Maintenance Records for FedEx Contractors

Posted by Jeff Walczak on 2/21/24 2:37 PM

In the dynamic world of logistics, managing maintenance records efficiently is paramount to ensuring fleet performance and regulatory compliance. With eTruckBiz's advanced systems and apps, mastering maintenance records has never been easier. Let's delve into how eTruckBiz empowers contractors to streamline maintenance management and optimize fleet operations:

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Topics: fedex ground contractors, fdx, MMR, Fleet Management

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