The Business of Independent Service Provider Contracting

Navigating Culture Change: A Roadmap for CSP Success

Posted by Jeff Walczak on 2/14/24 10:52 AM

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Topics: FedEx, FedEx Ground, Contract, Network 2.0, fedex ground contractors, fxg, CSP, time definite, driver management, fdx

Embracing Change: How "On-Time" Service Requirements Are Evolving and Why It Matters to CSPs

Posted by Jeff Walczak on 2/4/24 2:18 PM

The FedEx network, under the transformative wave of Network 2.0, is poised for significant change. This overhaul will extend its influence to all facets of FedEx and, by extension, to the lives of its customers. Amidst this transformation, there's a vital element that must remain unwavering for the successful integration of Express services into the Ground network: the FedEx Brand.

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Topics: FedEx, FedEx Ground, Contract, Metrics, Costs, Network 2.0, fedex ground contractors, fxg, CSP, time definite

Streamlining Operations: Mastering eTruckBiz’s Driver Management System

Posted by Jeff Walczak on 1/15/24 9:16 AM

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Topics: Business Tools, FedEx, ISP, FedEx Ground, Software, fxg, driver management, transportation business, BOSS

Embracing Change and Innovation - What to Expect from eTruckBiz in 2024

Posted by Jeff Walczak on 12/29/23 6:00 AM

As eTruckBiz wraps up its 12th year, we take a moment to reflect on the journey so far and the exciting path that lies ahead. It's been a time of significant challenges and changes, not just for us but for the entire FedEx Contractor community. Despite the turbulence caused by ongoing changes within FedEx and the broader economic landscape, we've navigated these waters with resilience and innovation.

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Topics: FedEx, Ground, ISP, FedEx Ground, Business, Contract, contractor, Profit, settlement, Cash flow, Network 2.0, Margins, fxg, CSP, time definite

Why is FedEx Making This So Hard? Advice for Frustrated Contractors.

Posted by Jeff Walczak on 12/20/23 11:34 AM

In our last blog post, we released a legal summary of the most recent lawsuit making the rounds in the transportation business industry. Our goal was to provide contractors with the facts  and a summary along with our best industry recommendations. Our advice is always based on past experience and what we believe is best for contractors, but ultimately we want to empower contractors to make their own choices based on their unique business situations.

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Topics: FedEx, Ground, ISP, FedEx Ground, Business, Contract, contractor, Profit, settlement, Cash flow, Costs, Network 2.0, Margins, time definate, low cost model, fxg, CSP

Navigating New Legal Waters in FedEx Ground

Posted by Jeff Walczak on 12/16/23 8:55 AM

We've got some news that's making waves in our circle. A new lawsuit has popped up concerning contractor status. It's stirring quite a bit of chatter, and we at eTruckBiz think it's crucial to chat about it, especially since it touches on the heart of our operations – the independent contractor model.

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Topics: FedEx, ISP, FedEx Ground, Business, Contract, Negotiation, contractor, Financial, Network 2.0, Margins, fedex legal issues, low cost model, fedex ground contractors, fedex ground legal advice, fxg, fedex lawsuit, Spencer patton, Patton Logistics, CSP

What a Package Rate War Would Mean for CSPs

Posted by Jeff Walczak on 11/29/23 1:51 PM

It has been a long time since economic conditions were favorable for a package rate war between UPS & FedEx.

In fact, because of generally good economic conditions, until a couple of years ago, there was little need for our two favorite competitors to try to steal each other’s business. A rising tide had been raising all boats, even including regional package carriers. Most indicators were signaling that there would never be another true price “war” like there was in the early 90’s, the early 2000’s or the period from 2008 - 2010.

Everything was stable in “pricing-land”...

Until it wasn’t.

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Topics: FedEx, FedEx Ground, Business, Negotiation, contractor, Financial, Margins

Effortless Business, Maximum Results: Envisioning a Better 2024 for Contractors

Posted by Jeff Walczak on 11/17/23 1:17 PM

Running a FedEx Ground contracting business has never been more challenging. As we navigate through the implementation of Network 2.0, contend with record inflation, and face labor market challenges, many CSPs find themselves pulled in various directions. The landscape is shifting, and margins are tighter than ever, making it essential to find a way to not just survive but thrive.

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Topics: Driver Recruiting, Timekeeping, FedEx, Payroll, FedEx Ground, Business, DRO, vedr

What Canada Ground Operations Going “Employee” Could Mean For US CSPs

Posted by Jeff Walczak on 6/21/23 7:05 PM

This week, it was announced that all Canada Ground operations are going to eventually be converted to FedEx Express Canada over the next year and a half, asAnnounce part of the larger Network 2.0 operational transformation.

While we don’t know what the plans are exactly for the U.S. network, we can make some logical assumptions about what the move probably means and doesn’t mean for current CSPs.

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Topics: Business Structure, FedEx, Ground, FedEx Ground, Business, Contract, contractor, linehaul, Network 2.0, transformation

A Colorful New Ranking System For The Future

Posted by Jeff Walczak on 2/2/23 7:30 AM

By now, most of us have seen or heard the news that FedEx is rolling out a new system for rating contractor performance. 

Initial indications are that there will be three tiers (Gold, Silver & Bronze) and your operation will be classified as one tier or another based on several safety, service and customer experience metrics, on a monthly basis. Word out there is that some operating efficiency data will also be included, so productivity will be a part of this too.

It appears that the days of simply meeting contractually accepted service & safety performance standards to assure continued contracting participation are about to be gone.

So the question being asked is, what does this really mean for contractors?

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Topics: Business Outlook, FedEx, Management, Business Metrics, FedEx Ground, Business, Dashboard

FedEx Contractors Misled About Contract Terms

Posted by Carey Manders on 11/8/22 12:30 PM

At eTruckBiz, our mission is simple- to help contractors run the easiest and most profitable business possible. Recently we’ve become aware of a potentially growing problem found within several contractors’ operating agreements. In each case, these were recently negotiated contracts done by popular brokers in the FXG space.

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Topics: Business Results, ISP Negotiation, FedEx, FedEx Ground, Business, Contract, Negotiation, contractor, Profit, Agreement, consulting, settlement, Cash flow, brokerage, brokers

Why NOW Is The Time For A Renegotiation

Posted by Jeff Walczak on 9/25/22 1:17 PM

Can anything good come from a grim FedEx earnings pre-announcement?

While the announcement and the withdrawal of next fiscal year’s guidance are ominous signs of storminess to come, there may be a silver lining. In recent months, eTruckBiz has seen a 70% increase in renegotiation requests for its clients being granted, signaling that FedEx may be more willing than ever to work with struggling contractors.

As many of you know from attending our many informational sessions over the years, the contractor model affords FedEx Ground the lowest cost provider of last mile transportation services in the industry.

It appears that now may be the time to unleash the power of this competitive advantage.

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Topics: Business Results, ISP Negotiation, FedEx, FedEx Ground, Business, Contract, Negotiation, contractor, Profit, Agreement, consulting, settlement, Cash flow, recession, Rates

Network 2.0 = Contracting 2.0

Posted by Jeff Walczak on 7/4/22 5:15 AM

Well, the time has finally come.

FedEx has officially announced the big move that we had known was coming for a long time.

The announcement that they will be combining most of the operating components of their networks will trigger significant operational changes. The plan does include utilizing mostly contractors, even though some are currently struggling.

Many will recall that we have been signaling for more than 5 years that a change was coming. By far the largest issue will be that the demands of the new network will force contractors who operate Lifestyle Businesses into operating Transportation Companies.

The time has come to put old habits behind and embrace change, or get left behind. 

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Topics: FedEx, Management, Ground, Business, Contract, model, Money, Cash flow, renegotiation, Network 2.0, transformation

A Look at the ROI of Employee Development

Posted by Ben Weil on 11/21/21 1:22 PM

Do you spend a lot of time thinking about how to improve your transportation company operations? If you’re a FedEx Ground Contractor, there are thousands of Contractors like you sharing the same questions.

And if you’re not a FedEx Ground Contractor, but are thinking about getting in the game - there are tens of thousands people like you asking themselves questions.

Or, if you’re a Business Contact (BC), thousands of transportation company managers are wondering the same things. What are some easy ways our team can get to the top of our game?

Zig Ziglar’s famous catch phrase was, “See you at the top!”  Well, Zig, how do we get to the top?

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Topics: Business Results, FedEx, Classes, Training, FedEx Ground, Metrics, Profit

Fuel Fraud Warning Signs

Posted by Ben Weil on 1/10/21 9:15 AM

Today's blog post is brought to you by our friends at Fleetcor.

As a Contractor, the work seems simple, deliver packages on time and customers will be happy.

It’s not always that easy, there’s an operational side to your business, the public never sees, that is just as important to your success. One example is managing fuel spend. Fuel fraud and misuse can tank your profits, and it’s not always glaringly obvious when it’s occurring, so it pays to introduce regular monitoring controls.

Keeping a watchful eye on expense trends can help catch fuel fraud early, before perpetrators have a chance to rack up extensive charges.

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Topics: Business Planning, FedEx, Business Metrics, FedEx Ground, Business, Metrics, Fuel

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