--- title: ISP Blog | Information for ISP Ground Businesses | Business description: Business | Become an expert FedEx Ground Business Contractor or ISP while getting organized, profitable and successful by reading the latest news and guest posts on the eTruckBiz for FXG Blog. --- - 855-873-8585 - [Facebook](https://www.facebook.com/pages/ETruckBiz/154560897943915?ref=hl) - [Twitter](https://twitter.com/eTruckBiz) - [Mail](mailto:clientcare@etruckbiz.com) [![flat\_grey\_red\_plasso\_vector\_4x](https://info.etruckbizforfxg.com/hs-fs/hubfs/images/flat_grey_red_plasso_vector_4x.png?width=320&name=flat_grey_red_plasso_vector_4x.png "flat_grey_red_plasso_vector_4x")](http://www.etruckbizforfxg.com/) # The Business of Independent Service Provider Contracting ## [If Turnover Is the Problem, "Retention" Is the Reason](https://info.etruckbizforfxg.com/blog/if-turnover-is-the-problem-retention-is-the-reason) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 9/17/26, 2:25 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Untitled-20260915-161900-9473.png)](https://info.etruckbizforfxg.com/blog/if-turnover-is-the-problem-retention-is-the-reason) [Driver turnover](https://info.etruckbizforfxg.com/blog/driver-turnover-and-what-its-really-costing-your-fedex-based-sp-business-in-network-2.0) is climbing across the FedEx Service Provider base, and the timing could not be worse. Our [eTruckBiz](https://www.etruckbiz.com/) data shows Service Provider [driver turnover](https://info.etruckbizforfxg.com/blog/driver-turnover-and-what-its-really-costing-your-fedex-based-sp-business-in-network-2.0) running 30–40% annually, with roughly a third of new hires gone before they reach the 90-day mark. That is consistent with the broader sector — Bureau of Labor Statistics JOLTS data shows annual separation rates in transportation and warehousing regularly exceeding 40%. The difference for you is that a national statistic is an abstraction and your roster is not. Two things are converging right now. First, Network 2.0. FedEx has implemented the new model at roughly 360 locations, has closed more than 200 stations with 475-plus targeted by the end of 2027, and expects 65% of eligible daily volume to run through optimized facilities by the time this [peak](https://info.etruckbizforfxg.com/blog/peak-preparation-expert-advice-for-fedex-contractors) season hits. Many contractors have not been integrated yet. For those who have, the integration itself — new start times, reworked CSAs, new operational demands, and in some cases, new leadership — has been generating turnover on its own. Change is a resignation trigger, and Network 2.0 is nothing but change. Second, [peak](https://info.etruckbizforfxg.com/blog/peak-preparation-expert-advice-for-fedex-contractors). The 2026 FedEx Ground peak settlement period runs Saturday, November 21 through Friday, January 1, 2027 — six settlement weeks carrying surge stop charges. That is roughly ten weeks from today. A driver you hire in October is not a peak driver; a new hire realistically takes three to five weeks to become productive, and DOT qualification and Qual Cert processing eat into that before they ever run a route solo. The drivers who will actually carry your [peak](https://info.etruckbizforfxg.com/blog/peak-preparation-expert-advice-for-fedex-contractors)are already on your roster. The only real question is how many of them will still be there on December 15. [Read More](https://info.etruckbizforfxg.com/blog/if-turnover-is-the-problem-retention-is-the-reason) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/if-turnover-is-the-problem-retention-is-the-reason#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Investment](https://info.etruckbizforfxg.com/blog/topic/investment), [leadership](https://info.etruckbizforfxg.com/blog/topic/leadership), [peak](https://info.etruckbizforfxg.com/blog/topic/peak), [Driver](https://info.etruckbizforfxg.com/blog/topic/driver), [pay](https://info.etruckbizforfxg.com/blog/topic/pay), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system), [Driver Pay](https://info.etruckbizforfxg.com/blog/topic/driver-pay), [Hourly Pay](https://info.etruckbizforfxg.com/blog/topic/hourly-pay), [Builder](https://info.etruckbizforfxg.com/blog/topic/builder), [Retention](https://info.etruckbizforfxg.com/blog/topic/retention), [PerformanceIQ](https://info.etruckbizforfxg.com/blog/topic/performanceiq) ## [Survivor, Operator, or Builder: Which Two Will Still Be Here in 2031?](https://info.etruckbizforfxg.com/blog/survivor-operator-or-builder-which-two-will-still-be-here-in-2031) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 9/10/26, 10:19 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Untitled-20260910-101746-8944.png)](https://info.etruckbizforfxg.com/blog/survivor-operator-or-builder-which-two-will-still-be-here-in-2031) FedEx does not publish a list of the contractors it intends to keep. It does publish a number every year that tells you the same thing. In its 2023 annual report, Federal Express contracted with nearly 7,000 independent businesses for pickup, delivery, and linehaul ([FedEx 2023 Annual Report](https://www.sec.gov/Archives/edgar/data/1048911/000130817923000963/fdx4194041-ars.pdf)). By May 2024 that number was about 6,000 ([FedEx FY2024 10-K](https://www.sec.gov/Archives/edgar/data/1048911/000095017024083577/fdx-20240531.htm)), by May 2025 about 5,700 ([FedEx FY2025 10-K](https://www.sec.gov/Archives/edgar/data/1048911/000104891125000011/fdx-20250531.htm)), and by May 31, 2026, approximately 5,300 ([FedEx FY2026 10-K](https://www.stocktitan.net/sec-filings/FDX/10-k-fedex-corp-files-annual-report-85e6fe8dc5e3.html)). That is roughly 1,700 FedEx contractor businesses gone in three years, a 24% reduction, while the packages did not go anywhere. They are being delivered by the contractors who are left. Network 2.0 is the engine behind that number, and it is not finished. FedEx had implemented Network 2.0 at about 360 U.S. locations as of May 31, 2026, and expects to complete the U.S. rollout by the end of calendar 2027 ([FedEx FY2026 10-K](https://www.stocktitan.net/sec-filings/FDX/10-k-fedex-corp-files-annual-report-85e6fe8dc5e3.html)). More than 200 stations have already closed, with over 475 targeted by the end of 2027, about 30% of the facility footprint, and FedEx has said 65% of eligible daily volume will run through optimized facilities by this year's peak ([Supply Chain Dive](https://www.supplychaindive.com/news/fedex-network-2-station-closures-2026/812251/)). Where it has been implemented, Network 2.0 has cut pickup-and-delivery cost by 10% ([Supply Chain Dive](https://www.supplychaindive.com/news/fedex-network-2-station-closures-2026/812251/)). Read that as a contractor and it means something specific: FedEx is getting the same packages delivered with fewer stations, fewer routes, and fewer contractors, and it intends to keep doing so. We travel the country holding Network 2.0 sessions, and after enough conversations a pattern becomes impossible to ignore. Contractors are sorting themselves into three groups, and the sorting is happening whether they participate in it or not. This post lays out the three types, what the data says about who makes it and who does not, where we believe the FedEx contractor model will be in five years, and what a contractor needs to do now to be one of the businesses that model is built around. [Read More](https://info.etruckbizforfxg.com/blog/survivor-operator-or-builder-which-two-will-still-be-here-in-2031) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/survivor-operator-or-builder-which-two-will-still-be-here-in-2031#comments-listing) Topics: [Business Outlook](https://info.etruckbizforfxg.com/blog/topic/business-outlook), [Business Results](https://info.etruckbizforfxg.com/blog/topic/business-results), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [Financial](https://info.etruckbizforfxg.com/blog/topic/financial), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins), [Medal](https://info.etruckbizforfxg.com/blog/topic/medal), [Bronze](https://info.etruckbizforfxg.com/blog/topic/bronze), [Budget](https://info.etruckbizforfxg.com/blog/topic/budget), [Plan](https://info.etruckbizforfxg.com/blog/topic/plan), [BC](https://info.etruckbizforfxg.com/blog/topic/bc), [Forecast](https://info.etruckbizforfxg.com/blog/topic/forecast), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system), [Sale](https://info.etruckbizforfxg.com/blog/topic/sale), [Renewal](https://info.etruckbizforfxg.com/blog/topic/renewal), [Owner's Benefit](https://info.etruckbizforfxg.com/blog/topic/owners-benefit), [Builder](https://info.etruckbizforfxg.com/blog/topic/builder), [Survivor](https://info.etruckbizforfxg.com/blog/topic/survivor) ## [18 Risks For Service Providers Contracted To FedEx & How To Mitigate Them](https://info.etruckbizforfxg.com/blog/18-real-risks-of-fedex-service-provider-ownership-what-every-new-csp-needs-to-know) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 7/21/26, 2:58 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/1_output_1784564560554142_FwSvHEMqx.webp)](https://info.etruckbizforfxg.com/blog/18-real-risks-of-fedex-service-provider-ownership-what-every-new-csp-needs-to-know) The FedEx Service Provider space remains one of the best opportunities in American small business to own a contracted, revenue-backed operation with a Fortune 50 customer. That has not changed. What has changed is the environment around it. FedEx has already closed more than 200 stations and optimized over 360 facilities under Network 2.0, with roughly 475 locations — about 30% of its footprint — targeted by the end of 2027, and the company expects 65% of eligible daily volume to flow through optimized facilities by the 2026 peak season. Add the FedEx Freight spinoff completed June 1, 2026, and you have a contracting environment that rewards operators who understand exactly what they signed up for — and could punish the ones who don't. [Read More](https://info.etruckbizforfxg.com/blog/18-real-risks-of-fedex-service-provider-ownership-what-every-new-csp-needs-to-know) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/18-real-risks-of-fedex-service-provider-ownership-what-every-new-csp-needs-to-know#comments-listing) Topics: [Compliance](https://info.etruckbizforfxg.com/blog/topic/compliance), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Investment](https://info.etruckbizforfxg.com/blog/topic/investment), [Purchase](https://info.etruckbizforfxg.com/blog/topic/purchase), [Regulation](https://info.etruckbizforfxg.com/blog/topic/regulation), [brokerage](https://info.etruckbizforfxg.com/blog/topic/brokerage), [CSA](https://info.etruckbizforfxg.com/blog/topic/csa), [Impacts](https://info.etruckbizforfxg.com/blog/topic/impacts), [Turnover](https://info.etruckbizforfxg.com/blog/topic/turnover), [Contracting](https://info.etruckbizforfxg.com/blog/topic/contracting), [Systems](https://info.etruckbizforfxg.com/blog/topic/systems), [Risks](https://info.etruckbizforfxg.com/blog/topic/risks) ## [Start Strong Before Stand-Up: The Importance Of A Structure Like AdminIQ](https://info.etruckbizforfxg.com/blog/start-strong-before-stand-up) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 7/6/26, 4:12 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Untitled-20260706-153750-3830.png)](https://info.etruckbizforfxg.com/blog/start-strong-before-stand-up) New Service Providers usually spend a great deal of time preparing for vehicles, staffing, scheduling, and launch logistics. Those things matter. But what often gets underestimated is the business infrastructure required to support all of it once operations begin. [Read More](https://info.etruckbizforfxg.com/blog/start-strong-before-stand-up) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/start-strong-before-stand-up#comments-listing) Topics: [Driver Recruiting](https://info.etruckbizforfxg.com/blog/topic/driver-recruiting), [Timekeeping](https://info.etruckbizforfxg.com/blog/topic/timekeeping), [Payroll](https://info.etruckbizforfxg.com/blog/topic/payroll), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [transportation business](https://info.etruckbizforfxg.com/blog/topic/transportation-business), [service provider](https://info.etruckbizforfxg.com/blog/topic/service-provider), [AdminIQ](https://info.etruckbizforfxg.com/blog/topic/adminiq), [Administration](https://info.etruckbizforfxg.com/blog/topic/administration), [new](https://info.etruckbizforfxg.com/blog/topic/new), [Systems](https://info.etruckbizforfxg.com/blog/topic/systems) ## [An Interview With SPs That Have Already Made The Transition To Network 2.0](https://info.etruckbizforfxg.com/blog/network-2.0-qa) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 5/22/26, 12:59 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Fedex.webp)](https://info.etruckbizforfxg.com/blog/network-2.0-qa) As FedEx contractors continue adapting to Network 2.0, many are realizing that the traditional day-pay model no longer aligns with the realities of today’s operation. Between changing dispatch times, increased time commitments, rising labor costs, and driver retention challenges, contractors are being forced to rethink how they manage both productivity and payroll. In a recent discussion with experienced CSPs who successfully transitioned from day pay to hourly pay, several key lessons emerged around labor control, operational efficiency, driver accountability, and long-term business stability. Their experiences offer valuable insight for contractors looking to improve profitability while building a more scalable and sustainable operation.  [Read More](https://info.etruckbizforfxg.com/blog/network-2.0-qa) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/network-2.0-qa#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [overtime](https://info.etruckbizforfxg.com/blog/topic/overtime), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [pay](https://info.etruckbizforfxg.com/blog/topic/pay), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system), [Day](https://info.etruckbizforfxg.com/blog/topic/day), [Hourly](https://info.etruckbizforfxg.com/blog/topic/hourly), [Operation](https://info.etruckbizforfxg.com/blog/topic/operation) ## [Managing An Hourly Workforce In Network 2.0: What Changes, What It Costs, and How to Stay Profitable](https://info.etruckbizforfxg.com/blog/managing-an-hourly-workforce-in-network-2.0-what-changes-what-it-costs-and-how-to-stay-profitable) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 5/14/26, 3:25 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Hourly%20Drivers.png)](https://info.etruckbizforfxg.com/blog/managing-an-hourly-workforce-in-network-2.0-what-changes-what-it-costs-and-how-to-stay-profitable) [Last week's Business Update](https://info.etruckbizforfxg.com/blog/day-pay-is-costing-you-more-than-you-think-driver-compensation-in-the-fedex-network-2.0-era) established a foundational truth about Network 2.0: paying your drivers by the hour is the margin-protective move. Paying by the day — the model most Ground-only contractors grew up with — guarantees your driver a fixed income regardless of how long the route actually takes or how efficiently the work gets done. In a world where you are now running both Express time-definite stops and Ground volume on the same routes, that guaranteed-pay structure bleeds money every time a driver takes longer than planned. But knowing that hourly pay is the right structure is only half the problem solved. The harder half is this: actually running an hourly operation is fundamentally different from running a daily one. The habits, the oversight cadence, the role of your Business Contact, the way you think about equipment, the way you handle afternoons — nearly all of it changes. Contractors who switch to hourly pay without changing how they manage will not capture the margin benefit. They will simply have a new pay structure layered on top of an old operational approach, and the numbers will not improve the way they should. This post walks through what managing by the hour actually requires — the shifts in thinking, the systems you need, and the specific areas where most contractors leave money on the table during the transition. If you made the move to hourly or are about to, this is the operational framework you need to back it up. [Read More](https://info.etruckbizforfxg.com/blog/managing-an-hourly-workforce-in-network-2.0-what-changes-what-it-costs-and-how-to-stay-profitable) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/managing-an-hourly-workforce-in-network-2.0-what-changes-what-it-costs-and-how-to-stay-profitable#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [overtime](https://info.etruckbizforfxg.com/blog/topic/overtime), [contractor](https://info.etruckbizforfxg.com/blog/topic/contractor), [pay](https://info.etruckbizforfxg.com/blog/topic/pay), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system), [Day](https://info.etruckbizforfxg.com/blog/topic/day), [Hourly](https://info.etruckbizforfxg.com/blog/topic/hourly), [Operation](https://info.etruckbizforfxg.com/blog/topic/operation) ## [Dispatching for Profit in Network 2.0: What Every FedEx CSP Needs to Know](https://info.etruckbizforfxg.com/blog/dispatching-for-profit-in-network-2.0-what-every-fedex-csp-needs-to-know) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 5/2/26, 10:55 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Dipstach%20Strategy.png)](https://info.etruckbizforfxg.com/blog/dispatching-for-profit-in-network-2.0-what-every-fedex-csp-needs-to-know) The rules of profitability in FedEx's pickup and delivery world have always been demanding. In the Network 2.0 environment — FedEx's multi-year initiative to consolidate its Express and Ground networks into a single, unified system — those rules are becoming even less forgiving. With 200 station closures and 290 facility conversions completed by mid-2025, and with full integration expected around 2027, contractors are operating in a landscape defined by higher volume expectations, compressed timelines, and redefined performance metrics. In this environment, dispatch strategy is not just an operational decision. It is a **financial** one. Every truck you roll out the door, every route you create, every shift you schedule either builds your profitability or erodes it. The margin between a sustainable operation and a money-losing one often comes down to choices made before 8 a.m. every morning. [Read More](https://info.etruckbizforfxg.com/blog/dispatching-for-profit-in-network-2.0-what-every-fedex-csp-needs-to-know) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/dispatching-for-profit-in-network-2.0-what-every-fedex-csp-needs-to-know#comments-listing) Topics: [Business Planning](https://info.etruckbizforfxg.com/blog/topic/business-planning), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [Costs](https://info.etruckbizforfxg.com/blog/topic/costs), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins), [Express](https://info.etruckbizforfxg.com/blog/topic/express), [CSA](https://info.etruckbizforfxg.com/blog/topic/csa), [efficiency](https://info.etruckbizforfxg.com/blog/topic/efficiency), [Utilization](https://info.etruckbizforfxg.com/blog/topic/utilization), [service provider](https://info.etruckbizforfxg.com/blog/topic/service-provider), [Route Optimization](https://info.etruckbizforfxg.com/blog/topic/route-optimization), [Dispatch](https://info.etruckbizforfxg.com/blog/topic/dispatch) ## [Is Your FedEx ISP Business Ready for Network 2.0? Here's How to Know Before It's Too Late](https://info.etruckbizforfxg.com/blog/is-your-fedex-isp-business-ready-for-network-2.0-heres-how-to-know-before-its-too-late) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 4/24/26, 10:48 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Express%26Ground%20Merger.png)](https://info.etruckbizforfxg.com/blog/is-your-fedex-isp-business-ready-for-network-2.0-heres-how-to-know-before-its-too-late) **The consolidation is no longer coming. It's here.** FedEx has already shuttered more than 200 stations as part of Network 2.0, with plans to close 475+ facilities by end of 2027. By the time the 2026 peak season hits, 65% of eligible daily volume will run through optimized Network 2.0 facilities. If you're a FedEx Ground contractor still running business as usual — same routes, same cost structure, same staffing model — you may already be behind the curve. The question isn't whether Network 2.0 will affect your business. The question is whether your business is built to survive — and thrive — inside it. Let's talk about how to find out. [Read More](https://info.etruckbizforfxg.com/blog/is-your-fedex-isp-business-ready-for-network-2.0-heres-how-to-know-before-its-too-late) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/is-your-fedex-isp-business-ready-for-network-2.0-heres-how-to-know-before-its-too-late#comments-listing) Topics: [Business Outlook](https://info.etruckbizforfxg.com/blog/topic/business-outlook), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Contract](https://info.etruckbizforfxg.com/blog/topic/contract), [Negotiation](https://info.etruckbizforfxg.com/blog/topic/negotiation), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Express](https://info.etruckbizforfxg.com/blog/topic/express), [CSA](https://info.etruckbizforfxg.com/blog/topic/csa), [Market](https://info.etruckbizforfxg.com/blog/topic/market), [Volume](https://info.etruckbizforfxg.com/blog/topic/volume), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system) ## [FedEx Payroll Best Practices for Top Contractors](https://info.etruckbizforfxg.com/blog/fedex-payroll-best-practices-for-top-contractors) Posted by [Carey Manders](https://info.etruckbizforfxg.com/blog/author/carey-manders) on 4/11/26, 12:13 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Payroll%20For%20FedEx%20Contractors.png)](https://info.etruckbizforfxg.com/blog/fedex-payroll-best-practices-for-top-contractors) In the FedEx contractor business space, administering payroll is one of your most critical administrative functions. Service providers and their teams are great at making logistical magic happen daily. However, proper attention to financial detail is often neglected in favor of pressing operational distractions. When payroll processes are shaky, drivers lose faith in company leadership, which severely impacts retention and morale. Contractors often try to process payroll themselves to reduce operational costs. While doing it on your own might seem like a smart financial move, it ultimately robs you of time better spent on revenue-producing tasks. Handling payroll internally is simply not worth the risk or the hidden costs. The time and money saved by outsourcing or utilizing dedicated payroll solutions can yield at least a 5x return on investment. You achieve this massive ROI by reallocating your energy toward improving driver productivity and route optimization. [Read More](https://info.etruckbizforfxg.com/blog/fedex-payroll-best-practices-for-top-contractors) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/fedex-payroll-best-practices-for-top-contractors#comments-listing) Topics: [Bookeeping](https://info.etruckbizforfxg.com/blog/topic/bookeeping), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Payroll](https://info.etruckbizforfxg.com/blog/topic/payroll), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Financial](https://info.etruckbizforfxg.com/blog/topic/financial), [Driver](https://info.etruckbizforfxg.com/blog/topic/driver), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system), [Administration](https://info.etruckbizforfxg.com/blog/topic/administration), [Termination](https://info.etruckbizforfxg.com/blog/topic/termination) ## [Stop Giving Your Money Away](https://info.etruckbizforfxg.com/blog/stop-giving-your-money-away) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 3/27/26, 12:57 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Leaking%20Money.png)](https://info.etruckbizforfxg.com/blog/stop-giving-your-money-away) Not long ago, I sat down for dinner, in Columbus, Georgia, with two FedEx contractors — one brand new and one who’s been doing this for what feels like forever. Honestly, I didn’t expect the conversation that unfolded to hit me as hard as it did. I’ve been thinking a lot about it since then because I’m afraid that way too many “veteran” contractors have been conditioned to think much like the one I’m about to tell you about. We were at this little place with the best shrimp and grits I’ve had in a long time. As it always does, the conversation turned to “not making any money”. As it did, I mentioned that several of our clients are running operations with 10% — even 12% or better — operating margins. Before I could take another bite, the longtime contractor quickly dropped his fork, leaned back, and basically said, “No way. That’s impossible.” He wasn’t joking. He was genuinely angry — not at me, but at the thought that someone out there could make money doing the same thing he does every day. He was "visibly pissed”. [Read More](https://info.etruckbizforfxg.com/blog/stop-giving-your-money-away) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/stop-giving-your-money-away#comments-listing) Topics: [Business Results](https://info.etruckbizforfxg.com/blog/topic/business-results), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Bookeeping](https://info.etruckbizforfxg.com/blog/topic/bookeeping), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Investment](https://info.etruckbizforfxg.com/blog/topic/investment), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [Money](https://info.etruckbizforfxg.com/blog/topic/money), [Cash flow](https://info.etruckbizforfxg.com/blog/topic/cash-flow), [Costs](https://info.etruckbizforfxg.com/blog/topic/costs), [Financial](https://info.etruckbizforfxg.com/blog/topic/financial), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins), [Contracting](https://info.etruckbizforfxg.com/blog/topic/contracting), [BudgetIQ](https://info.etruckbizforfxg.com/blog/topic/budgetiq) ## [Spend Less Scheduling & More Time Managing](https://info.etruckbizforfxg.com/blog/spend-less-scheduling-more-time-managing) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 3/6/26, 10:59 AM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/SaUo_4PUJW1uizI5wAWIv.png)](https://info.etruckbizforfxg.com/blog/spend-less-scheduling-more-time-managing) In an industry that moves as fast as logistics, standing still is the same as falling behind. While many software providers in the FedEx space have become stagnant—content to collect fees while offering the same outdated features year after year—eTruckBiz remains committed to a different path. We are diligently investing back into our platform, ensuring that our tools evolve alongside the ever-changing demands of your business. We'd like to introduce a new scheduling tool that not only schedules drivers, but ultimately insures that the scheduling decisions that are made are profitable for your business. This new scheduler isn't just a "patch"; it’s the result of heavy investment and a deep understanding of what FedEx Service Providers (SPs) need to stay profitable and compliant in 2026 and beyond. [Read More](https://info.etruckbizforfxg.com/blog/spend-less-scheduling-more-time-managing) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/spend-less-scheduling-more-time-managing#comments-listing) Topics: [Timekeeping](https://info.etruckbizforfxg.com/blog/topic/timekeeping), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Scheduling](https://info.etruckbizforfxg.com/blog/topic/scheduling), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [Software](https://info.etruckbizforfxg.com/blog/topic/software), [AdminIQ](https://info.etruckbizforfxg.com/blog/topic/adminiq), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system), [Administration](https://info.etruckbizforfxg.com/blog/topic/administration) ## [What's The Matter With "Stock Sales"?](https://info.etruckbizforfxg.com/blog/whats-the-matter-with-stock-sales) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 2/28/26, 12:49 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Out%20Of%20Stock.png)](https://info.etruckbizforfxg.com/blog/whats-the-matter-with-stock-sales) Lately, we’ve been seeing a trend that is honestly pretty concerning. We are talking to more and more contractors who are selling parts of their business—or even the whole thing—by selling shares of their companies to unwitting buyers via the transfer of shares of company stock, without properly addressing the reassignment of their operating agreement. There is a thought process, possibly being fueled by some unscrupulous brokers,  that is leading some to think that, *"The company name isn't changing, so why does it matter?"* But in the eyes of the contract, it matters a lot. We’ve seen people put their entire business at risk because they didn't realize that changing who **owns** the company is just as big a deal as changing who **drives** the trucks. **Wait! Read This First:** \> Before we dive in, let’s get one thing straight: **We are not attorneys.** We don't work for FedEx, and we aren't here to give you legal advice or tell you exactly how FedEx will act. We are just a team that has spent years in the trenches with contractors like you. We’ve seen almost every situation you can imagine, and we want to share what we’ve learned so you don’t make a costly mistake. We aren't here to scare you, but we do want to wake you up. Whether you’ve been a contractor for ten years or you are looking to buy your very first operation, you need to understand that you can’t just "hand off" this business like a relay baton. There is a specific process you have to follow, or you might find yourself owning a company that no longer has a contract to operate. [Read More](https://info.etruckbizforfxg.com/blog/whats-the-matter-with-stock-sales) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/whats-the-matter-with-stock-sales#comments-listing) Topics: [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Investment](https://info.etruckbizforfxg.com/blog/topic/investment), [Margins](https://info.etruckbizforfxg.com/blog/topic/margins), [Fleet Management](https://info.etruckbizforfxg.com/blog/topic/fleet-management), [Plan](https://info.etruckbizforfxg.com/blog/topic/plan), [Investor](https://info.etruckbizforfxg.com/blog/topic/investor), [Stock](https://info.etruckbizforfxg.com/blog/topic/stock), [Sale](https://info.etruckbizforfxg.com/blog/topic/sale) ## [The New Era of FedEx: Top 10 Investor-Day Takeaways for Service Providers](https://info.etruckbizforfxg.com/blog/the-new-era-of-fedex-top-10-investor-day-takeaways-for-service-providers) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 2/21/26, 6:00 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Investor%20Day.png)](https://info.etruckbizforfxg.com/blog/the-new-era-of-fedex-top-10-investor-day-takeaways-for-service-providers) Last week, FedEx held its 2026 Investor Day, unveiling a bold vision for the future under the theme "Making Supply Chains Smarter for Everyone". For Service Providers, the message was clear: FedEx is transforming from a collection of independent networks into one integrated, AI-powered industrial powerhouse. Sometimes there are some very interesting things that get announced here (Like Network 2.0 and Drive a few years ago). At the end of this article, we'll give you what we think the "reading-in-between-the-lines" take is. Because we know some of you were busy and didn't catch it, we've summarized the highlights Service Providers may be interested in below. [Read More](https://info.etruckbizforfxg.com/blog/the-new-era-of-fedex-top-10-investor-day-takeaways-for-service-providers) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/the-new-era-of-fedex-top-10-investor-day-takeaways-for-service-providers#comments-listing) Topics: [Business Outlook](https://info.etruckbizforfxg.com/blog/topic/business-outlook), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Express](https://info.etruckbizforfxg.com/blog/topic/express), [Impacts](https://info.etruckbizforfxg.com/blog/topic/impacts), [Contracting](https://info.etruckbizforfxg.com/blog/topic/contracting), [Day](https://info.etruckbizforfxg.com/blog/topic/day), [Investor](https://info.etruckbizforfxg.com/blog/topic/investor) ## [Navigating the Post-Peak Rollercoaster: How to Protect Your Margins](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 12/23/25, 12:37 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/SAVE.png)](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins) The dust is finally settling on the peak season. For the last six months, your entire operation has likely been laser-focused on gearing up for these massive volumes .  While it is relatively easy to increase your margins when volume is surging, the true challenge for service providers begins now .   What happens in the weeks following peak will determine whether you actually keep the profits you earned during the rush . Here is how to handle the post-peak volume swings and maintain your business continuity. [Read More](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/navigating-the-post-peak-rollercoaster-how-to-protect-your-margins#comments-listing) Topics: [Business Results](https://info.etruckbizforfxg.com/blog/topic/business-results), [ISP Negotiation](https://info.etruckbizforfxg.com/blog/topic/isp-negotiation), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Management](https://info.etruckbizforfxg.com/blog/topic/management), [Ground](https://info.etruckbizforfxg.com/blog/topic/ground), [ISP](https://info.etruckbizforfxg.com/blog/topic/isp), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Profit](https://info.etruckbizforfxg.com/blog/topic/profit), [Money](https://info.etruckbizforfxg.com/blog/topic/money), [settlement](https://info.etruckbizforfxg.com/blog/topic/settlement), [Cash flow](https://info.etruckbizforfxg.com/blog/topic/cash-flow), [Costs](https://info.etruckbizforfxg.com/blog/topic/costs), [renegotiation](https://info.etruckbizforfxg.com/blog/topic/renegotiation), [Network 2.0](https://info.etruckbizforfxg.com/blog/topic/network-2-0), [transportation business](https://info.etruckbizforfxg.com/blog/topic/transportation-business), [CSA](https://info.etruckbizforfxg.com/blog/topic/csa), [efficiency](https://info.etruckbizforfxg.com/blog/topic/efficiency), [Maximize](https://info.etruckbizforfxg.com/blog/topic/maximize), [Volume](https://info.etruckbizforfxg.com/blog/topic/volume), [Forecast](https://info.etruckbizforfxg.com/blog/topic/forecast) ## [The Most Predictable Part Of FedEx Contracting](https://info.etruckbizforfxg.com/blog/the-most-predictable-part-of-fedex-contracting) Posted by [Jeff Walczak](https://info.etruckbizforfxg.com/blog/author/jeff-walczak) on 12/4/25, 7:44 PM - [Tweet](https://twitter.com/share) [![](https://info.etruckbizforfxg.com/hubfs/Predictable%20Revenue.png)](https://info.etruckbizforfxg.com/blog/the-most-predictable-part-of-fedex-contracting) For most business owners, the stress of unpredictable income is a constant companion. Fluctuating bank balances and uncertain sales cycles can make it difficult to plan for growth, let alone find peace of mind. But what if you could run a business built on a foundation of stability? FedEx contracting offers exactly that—a unique opportunity to escape the feast-or-famine cycle and build a business with highly predictable revenue. While many entrepreneurial ventures are a gamble, FedEx contracting provides a reliable income stream from day one. This post explores why this predictability is such a powerful advantage. We’ll show you how it transforms the core business challenge from a desperate search for revenue into a strategic mission to maximize business profitability. [Read More](https://info.etruckbizforfxg.com/blog/the-most-predictable-part-of-fedex-contracting) 0 Comments [Click here to read/write comments](https://info.etruckbizforfxg.com/blog/the-most-predictable-part-of-fedex-contracting#comments-listing) Topics: [Business Results](https://info.etruckbizforfxg.com/blog/topic/business-results), [FedEx](https://info.etruckbizforfxg.com/blog/topic/fedex), [Business](https://info.etruckbizforfxg.com/blog/topic/business), [Cash flow](https://info.etruckbizforfxg.com/blog/topic/cash-flow), [Budget](https://info.etruckbizforfxg.com/blog/topic/budget), [Maximize](https://info.etruckbizforfxg.com/blog/topic/maximize), [Business Growth & Support System](https://info.etruckbizforfxg.com/blog/topic/business-growth-support-system) [All posts](https://info.etruckbizforfxg.com/blog/all) [Next](https://info.etruckbizforfxg.com/blog/topic/business/page/2) ## Independent Service Provider (ISP) Tips And Advice ### Learn From Industry Experts And Successful Contractors Get valuable, actionable information from our founder and other industry participants that also have a deep understanding of your business and want to help you maximize your opportunity. Keep up with all the issues that affect your business. - Stay Informed - Find and Implement Other Best Practices - Learn Profit Maximizing Strategies - Make Running Your Business Easy - Create More Time To Do The Things You *Want* To Do ### Subscribe to Receive New Posts ### Recent Posts ### Posts by Topic - [FedEx (95)](https://info.etruckbizforfxg.com/blog/topic/fedex) - [FedEx Ground (90)](https://info.etruckbizforfxg.com/blog/topic/fedex-ground) - [Business (86)](https://info.etruckbizforfxg.com/blog/topic/business) - [Network 2.0 (57)](https://info.etruckbizforfxg.com/blog/topic/network-2-0) - [Management (51)](https://info.etruckbizforfxg.com/blog/topic/management) - [Business Results (50)](https://info.etruckbizforfxg.com/blog/topic/business-results) - [Profit (48)](https://info.etruckbizforfxg.com/blog/topic/profit) - [contractor (46)](https://info.etruckbizforfxg.com/blog/topic/contractor) - [Business Tools (40)](https://info.etruckbizforfxg.com/blog/topic/business-tools) - [Investment (35)](https://info.etruckbizforfxg.com/blog/topic/investment) - 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