The Business of Independent Service Provider Contracting

Jeff Walczak

Jeff Walczak is the Founder and CEO of eTruckBiz. He spent 16 years at FedEx Ground holding many varied management positions. He then owned a small trucking company and spent 10 years in the Banking industry, mainly with Bank of America.

Recent Posts

A Financial Roadmap to Network 2.0 for FedEx Contractors

Posted by Jeff Walczak on 10/25/24 9:00 AM

A Financial Roadmap to Network 2.0 for FedEx Contractors

As FedEx accelerates its transition to Network 2.0, the landscape for Contracted Service Providers (CSPs) is changing rapidly. For those navigating this evolving network, staying profitable while maintaining operational excellence can be challenging. The key to thriving in this environment? A customized financial plan tailored to your Contracted Service Area (CSA). At eTruckBiz, we’ve helped CSPs across the nation develop these critical plans, and we’re here to guide you through every step.

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Topics: FedEx, FedEx Ground, Negotiation, Network 2.0, fedex ground contractors, fxg, CSP, fec

Peak Preparation: Expert Advice for FedEx Contractors

Posted by Jeff Walczak on 9/25/24 9:00 AM

How to Prepare for Peak Season: Expert Recommendations for FedEx Contractors

Peak season is right around the corner, and it’s essential to have your team and resources fully prepared for the busiest time of the year. Whether you’re a seasoned contractor or new to the game, having a solid plan in place is critical to maintaining operational efficiency and meeting customer expectations.

At eTruckBiz, we recently hosted a webinar outlining best practices and our Peak Preparation Checklist to help FedEx contractors navigate the challenges of the upcoming peak season. Below, we’ve compiled the key takeaways and recommendations to ensure you're ready to thrive during the busiest weeks of the year.

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Topics: FedEx, FedEx Ground, Holiday Season, fedex ground contractors, CSP, Fleet Management, CSA, peak

Maximizing Peak Season Success: A Deep Dive into Schedule K for FedEx Contractors

Posted by Jeff Walczak on 9/9/24 1:23 PM

Maximizing Peak Season Success: A Deep Dive into Schedule K

Schedule K plays a crucial role in setting contractors up for success during the upcoming peak season. With delivery volumes surging and operational pressure increasing, understanding Schedule K is more important than ever for service providers. Whether you’re considering opting into Schedule K for the first time or evaluating how to approach it more efficiently this year, this blog will guide you through the essentials.

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Topics: Business Planning, FedEx Ground, Financial, fedex ground contractors, transportation business, fec, peak, schedule K

FedEx Contracting: How Process Consistency Improves Financial Results

Posted by Jeff Walczak on 9/8/24 3:49 PM

Recently, we’ve developed a new set of services that we call the Business Support System. While adding new clients to the system, something unexpected has come to light about the root cause of what makes even well run operations sometimes experience business crippling financial challenges.

It's Process Inconsistency.

This particular revelation came about from listening to current contractors and how they plan on utilizing our new system. 

Some of the more savvy, veteran contractors were not looking at the system as merely a way to lighten their administrative load, but they see value in how the ETB programs will give them “Process Consistency”. They are looking for this as they get set to face the challenges of the new Express / Ground world.

When we set out to spread the word about our new system, we thought it would appeal to mostly new contractors. Much to our surprise, the response from seasoned CSPs has been strong. They understand that the “logistics” part of the biz is important, but so equally is the “business / money part” of it, maybe more now than ever.

Let's take a deeper look...

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Topics: Financial, fedex ground contractors, fedex ground legal advice, transportation business, fdx, fec

The Rising Cost of Recruiting Delivery Drivers

Posted by Jeff Walczak on 8/12/24 3:43 PM

Why You Should Start Recruiting Drivers Now for Peak

As peak season approaches, the competition for qualified drivers intensifies, and so do the costs associated with recruiting them. Recent data from Indeed highlights a trend that FedEx contractors cannot afford to ignore: the cost of hiring drivers is set to increase steadily from July through December. With this in mind, it’s crucial to start your recruitment efforts now to avoid higher costs later and secure top talent before your competitors do. 

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Topics: Driver Recruiting, FedEx, FedEx Ground, linehaul, fedex ground contractors, fxg, fdx, fec, linehaul contractors

Introducing LineDrive App Version 1.8.1: Revolutionizing Linehaul Operations

Posted by Jeff Walczak on 7/29/24 3:12 PM

We are thrilled to announce the release of LineDrive App Version 1.8.1, a major update designed to enhance the efficiency and effectiveness of both linehaul contractors and their drivers. This latest version brings a host of new features and improvements tailored to meet the unique demands of FXG contracted linehaul operations. In this blog post, we’ll explore the key updates and how they can significantly improve daily operations for both contractors and drivers.

Dashboard: Your Central Command Center for Linehaul Operations

The redesigned Dashboard, formerly known as Home, now offers a more streamlined interface to help you stay organized and on top of your tasks:

  • To-Do List: Manage your daily responsibilities with ease, ensuring all tasks are accounted for.
  • Daily/Weekly On Duty Hours: Keep track of working hours to maintain compliance and prevent overwork.
  • Holdover Times and Notes: Enter holdover begin/end times and notes prior to assembly, ensuring thorough documentation.
  • Enhanced Main Menu: Access important features, including the Privacy Policy, from an improved main menu.
  • Local Weather Updates: Stay prepared with current local weather information displayed at the bottom of the screen.
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Topics: Timekeeping, FedEx, FedEx Ground, Dashboard, linehaul, Network 2.0, fedex ground contractors, fdx, fec, linehaul contractors

FedEx Q4 Earnings Call: Fast Summary for Contractors

Posted by Jeff Walczak on 6/25/24 4:32 PM

   
Today, FedEx announced its Q4 FY24 earnings, and we've quickly summarized the top-level points to keep you informed. Our goal is to provide you with immediate, actionable insights in real-time (Just like our API Connection with FedEx). This brief overview will be followed by detailed explanations, summaries, and advice in future blog posts and on our YouTube channel. Here’s a quick snapshot of the most critical updates. 
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Topics: ISP, contractor, Network 2.0, fedex ground contractors, fxg, time definite, transportation business, fdx, fec, eroute

FedEx Routing Software: Are Contractors Overpaying for Routing Apps?

Posted by Jeff Walczak on 5/30/24 7:20 AM

As CSPs are forced to manage their teams in new ways stemming from the demands of time-definite FedEx services, it is now obvious how important and powerful it is to have an easy, affordable and consistent way to ensure that drivers’ achieve 99%+ service. 

Great P&D operators always find a way to get their teams to work together toward a goal and move forward to make superior customer service happen. Unfortunately, driver-friendly applications that aid this process and are cost-effective are truly hard to come by. Many team leaders are struggling to find alternatives to their current routing applications, because what's needed now is something that focuses on the difficulties surrounding time definite deliveries.

Wouldn't it be great if there were something out there that helped with time definite deliveries and saved a lot of money?

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Topics: FedEx, Ground Cloud, Package Route, Network 2.0, fedex ground contractors, time definite, transportation business, fdx, fec, routing, routing solutions, routing app, eroute

Streamlining Payroll for FedEx Contractors: Using the Gross Pay Calculator

Posted by Jeff Walczak on 5/8/24 9:03 AM

In the complex and fast-paced world of logistics, where every penny counts and efficiency is king, eTruckBiz introduces a powerful tool that transforms how businesses manage their payroll—our Gross Pay Calculator. This sophisticated tool isn't just about crunching numbers; it's about offering strategic insights that drive profitability and operational excellence.

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Topics: FedEx, Payroll, fedex ground contractors, driver management, BOSS, gross pay calculator

FedEx Reinstates Policy: Pre-assignment Drug Screening & Random Tests Under 10,000 lbs Gross Vehicle Weight

Posted by Jeff Walczak on 5/3/24 12:20 PM

As of May 1, 2024, FedEx has reinstated pre-assignment controlled substance screenings for vehicles weighing less than 10,001 lbs., marking a significant policy shift after the COVID-related waiver period. This update now requires all service provider driver candidates submitted for operation of vehicles to undergo drug screenings.

As most of you reading this know, this will end up having a significant impact on your recruiting efforts and possibly affect your ability to retain some of your current drivers!

 Here’s what you need to know and how you can prepare for these changes:

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Topics: Driver Recruiting, FedEx, Network 2.0, fedex legal issues, fedex ground legal advice, driver management, transportation business

Ten Predictions For FedEx Contracting under Network 2.0

Posted by Jeff Walczak on 4/8/24 9:58 AM

Here we are, finally  on the eve of what will promise to be the really big visible push into Network 2.0 for CSPs.

Many things, mostly unseen, have been underway for years now. Some things, like the transition to the current ISP operating agreement, from the old legacy contract, have been going on for 8 or more years. By the way, make no mistake, it was this transition to the ISP agreement, which forced the relinquishment of proprietary interest in contractor work areas, that paved the way for Network 2.0 to become a reality.

So it could be said that the transition to Network 2.0 has really been in the works for more than 10 years now.

Let’s take a shot at predicting some of what promises to be many significant changes that Network 2.0 will bestow on CSPs as they adapt and survive into the new era:

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Topics: Business Outlook, Driver Recruiting, ISP Negotiation, Business, Network 2.0, Margins, low cost model, time definite, transportation business

Unveiling the Impact of Network 2.0 Integration Decisions On Your Company's Future

Posted by Jeff Walczak on 3/18/24 11:55 AM

While there is considerable talk about One FedEx, it seems there has been relatively little demonstratable action taken to get there. Many CSPs have been asking lately if we are aware of any progress being made as far as the implementation of Network 2.0 goes. 

First, we don’t have anything that’s not necessarily public knowledge. Having said this, we do however “speak FedEx” and can read the tea leaves to make some educated guesses concerning what types of changes may be in store.

In this post, we’ll share our highly requested opinions about a recent post on the contractor portal and what may be just around the corner for CSPs concerning their CSAs.

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Topics: FedEx, Contract, Merge, Network 2.0, transformation, CSP, time commit, Express, Integration, expressPRO, CSA

The Early Bird Definitely Catches The Time-Commit Worm

Posted by Jeff Walczak on 3/4/24 2:03 PM

Are you wondering what changes, if any, you’ll need to make to accommodate your business’s transition to Network 2.0? If so, it may already be time to start thinking about and even implementing some time definite strategies into your operation.

CSPs that have already taken the first steps into Network 2.0’s fast-paced world, will tell you that time management and situational awareness is more important than ever. The inclusion of Time-Definite stops has changed the way they view dispatching drivers and how the drivers handle each day’s workload. Building a time definite strategy now will help you take better control of your current operation and dictate how successful you’ll be during and after the actual integration.

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Topics: FedEx, fxg, time definite, transportation business, fdx, time commit, Express, expressPRO

Introducing Our New Time Definite Assurance Package: expressPRO

Posted by Jeff Walczak on 2/26/24 6:19 PM

We're thrilled to announce the launch of our newest product, expressPRO by eTruckBiz !

Nearly a year in development and with the feedback and lessons learned by those that already have ventured into the Express integration, you'll want to read the valuable information below and see what the buzz is all about. 

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Topics: FedEx, FedEx Ground, contractor, Network 2.0, definite, fedex ground contractors, fxg, CSP, time definite, fdx, time commit, Express, Integration

Streamlining Maintenance Records for FedEx Contractors

Posted by Jeff Walczak on 2/21/24 2:37 PM

In the dynamic world of logistics, managing maintenance records efficiently is paramount to ensuring fleet performance and regulatory compliance. With eTruckBiz's advanced systems and apps, mastering maintenance records has never been easier. Let's delve into how eTruckBiz empowers contractors to streamline maintenance management and optimize fleet operations:

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Topics: fedex ground contractors, fdx, MMR, Fleet Management

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