The Business Of Independent Service Provider Contracting

Fuel Fraud Warning Signs

Posted by Ben Weil on Jan 10, 2021 9:15:00 AM

Today's blog post is brought to you by our friends at Fleetcor.

As a Contractor, the work seems simple, deliver packages on time and customers will be happy.

It’s not always that easy, there’s an operational side to your business, the public never sees, that is just as important to your success. One example is managing fuel spend. Fuel fraud and misuse can tank your profits, and it’s not always glaringly obvious when it’s occurring, so it pays to introduce regular monitoring controls.

Keeping a watchful eye on expense trends can help catch fuel fraud early, before perpetrators have a chance to rack up extensive charges.

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Topics: Business Planning, FedEx, Business Metrics, FedEx Ground, Business, Metrics, Fuel

2021 Insights for Business Owners

Posted by Ben Weil on Jan 3, 2021 1:43:13 PM

We recently caught up with two guys heavily involved with building successful transportation companies to ask for their insights into 2021.

The first expert is a long-time CSP from the Midwest, Tracy Taylor. The second is the founder and CEO of eTruckBiz, Jeff Walczak. Both have spent the better part of their careers in the FedEx Ground arena. We engaged in a fast-paced conversation to produce our most recent Truck Talk podcast episode.

Some of the insights may surprise you.

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Topics: Business Structure, Business Tools, Business Planning, Training, Intelligence, Business Metrics, ISP, FedEx Ground, Business, Negotiation, Metrics, Profit, leadership, safety, coaching, Scheduling

The Most Important Goals for Your Transportation Company

Posted by Bob Tiell on Dec 13, 2020 4:00:00 PM

This week’s blog is the first in a two-part series of posts by Bob Tiell, an eTruckBiz Coach, who resides in Lexington, KY. His experience includes years of operational management at FedEx Ground.

Goal Setting - Business Plans and Safety

Even though we're in the middle of peak, it's time to start planning our next twelve months. If planned well with the right goals set at the beginning of the year, we can make peak 2021easier and more efficient for everyone involved. If you haven't already started thinking about your 2021 goals, perhaps you'll find some helpful direction and starting points in this brief blog post.

Let's start with the likelihood that your company has grown throughout the years, and you’ve probably added supplemental routes. They then became full routes (after FedEx Ground approval).

Plus, you've probably added more drivers and a BC, or two, over the years. What's next?

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Topics: Business Structure, Business Tools, Business Planning, Intelligence, Business Metrics, ISP, FedEx Ground, Business, Metrics, Profit, leadership, safety, coaching

eTruckBiz Just Got Better - Unveiling The New Platform

Posted by Jeff Walczak on Nov 15, 2020 1:22:11 PM

For more than 8 years, we’ve been building products & services to help CSP’s transform the way they approach running their businesses.

Recently, the FXG model itself has been transforming in unprecedented ways. For most CSP’s , the days of being a “hands-on” operator are gone, and the need to provide leadership & management through systems, processes and people are quickly being implemented. The days where you or your BC’s could “jump in a truck” to fix things are gone.

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Topics: Business Structure, Business Tools, Business Planning, Timekeeping, Bookeeping, Intelligence, Business Metrics, ISP, FedEx Ground, Business, Negotiation, model, Metrics, Profit, leadership, safety, coaching, Scheduling, Dynamic Route Optimization

Time Traps: Action & Assessment Phases

Posted by Ben Weil on Oct 18, 2020 9:45:00 PM

As we’re approaching peak this year, conversations with FedEx Ground Contractors reflect a sense of urgency caused by the expected increase in package volume. From California to the east coast, everyone is feeling the pressure. Rental trucks have long been reserved by others, new trucks are scarce, the competition for finding and hiring temporary drivers is tough, and the new pre-load technology is time consuming at best.

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Topics: Business Tools, Business Planning, Business Results, Business Metrics, FedEx Ground, Investment, Profit

An Organization Time Trap

Posted by Ben Weil on Oct 4, 2020 7:33:46 PM

A common thread amongst FedEx Ground Contractors is the amount of time and effort required to handle everything that’s expected to stay compliant, safe and profitable. If you’ve been tracking our blog posts about time and task management, this is the third in a series.

First, we suggested tracking where your time is spent. From there, we looked at the likelihood that working seven-days a week has resulted in losing your identity. You’re known by your job.

Now, let’s examine how to improve your working situation.

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Topics: Business Tools, Business Planning, Business Results, Business Metrics, FedEx Ground, Investment, Profit

Tracking Financial Results Like FDX

Posted by Ben Weil on Sep 20, 2020 10:02:07 AM

Did you read FedEx’ Quarterly Results issued last week? The financial news outlets wrote absolutely glowing reviews.

Yahoo! Finance headline declared, “FedEx Corp. Reports Strong First Quarter Results” while Barron’s headline gushed, “FedEx Destroys Earnings Estimates. Things Are Getting Really Good.”

Reading further down the page you’ll find, “Operating results increased due to volume growth in...U.S. domestic residential package services, yield improvement at FedEx Ground..., and one additional operating weekday.”

Could Yahoo! Finance and Barron’s write the same headlines about your last three months? You don’t issue forecasts, but if you did - would you be blowing it out of the water, too? If not, why not?

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Topics: Business Tools, Business Planning, Business Results, Bookeeping, Business Metrics, FedEx Ground, Investment, Profit

5 Reasons To Engineer Your Operation While Embracing DRO

Posted by Jeff Walczak on May 17, 2020 1:14:41 PM

Okay, we know what many folks are going to say. The DRO is troublesome and may not work.

While it is true that learning to use it effectively is difficult, it actually works fine. It’s the theory and engineering principals behind it that are difficult to maneuver and grasp.

The move from static route creation and management to that of a very dynamic (always changing) way of route management is now at hand. Thanks to the virus, the premature push to unprecedented levels of eCommerce, and the need for 7 day service, all are being forced to transform quicker than originally planned.

The time to embrace Dynamic Route Optimization is at hand. The fundamental culture change to Dynamic vs. Static planning is now underway.

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Topics: Business Tools, Business Results, Management, Training, Business Metrics, FedEx Ground, Business, contractor

Financial Health Assessment: More Important Than Service?

Posted by Jeff Walczak on Jan 27, 2020 3:52:54 PM

As of 1/10/2020, it’s a new day for FXG CSP’s.

You may recall we’ve talked about TRANSFORMING your Lifestyle Business into a 

Transportation Compan y for the past several years.

FXG's announcement of the new Financial Health Assessment added a new, critically important component for how they keep score on your business performance, and your value to them.

Engaging a third party, RapidRatings, to examine your financial health, then reporting those findings to FXG will create a measurement (number) that will become just as important as your daily service - if not more so.

As a CSP, you should understand the significance of this announcement and the reasoning behind why it will be so crucial going forward.

Let’s take a look at what is going on here...

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Topics: Business Planning, Business Results, ISP Negotiation, Business Metrics, Contract, Profit

Should I Stay Or Should I Go?

Posted by Jeff Walczak on Dec 30, 2016 3:51:46 PM

Here we are at the end of another year.

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Topics: Business Structure, Business Results, FedEx, Business Metrics, Business, Investment, model, Metrics, Selling, contractor, Profit, vendor

One Report That Determines Success Or Failure As An ISP Contractor

Posted by Gary Wade on May 1, 2016 1:00:54 PM

Why is it important to understand and monitor your weekly Driver Productivity Report that is emailed to you weekly from eTruckBiz?

Well, it could mean the difference between surviving in the ISP environment or not. 

I want to take you through the report, and show you why it is of utmost importance and why it matters to you.

First and foremost, it provides a way for you, on a weekly basis, to measure and monitor the performance of each driver to the goals or expectations you have in place for them. You should use it to give your drivers feedback and follow up on their performance.

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Topics: ISP Negotiation, FedEx, Business Metrics, Ground, ISP, Business

Announcing eTruckBiz University, Business Training For FXG Contractors!

Posted by Jeff Walczak on Dec 20, 2015 12:17:11 PM

Today, we'd like to announce a new initiative for 2016 that is aimed at helping you run your business better!

We would like to announce:  eTruckBiz University!

The purpose of eTruckBiz University is to be a source of continuing education and business training that you and your supervisory people cannot get from FXG. It is a way for you to get away from the daily grind so you can put things into perspective.

It is essential Business Training For FXG Contractors!

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Topics: Business Tools, Classes, Training, Intelligence, Business Metrics

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