YOU CAN'T LET DRIVERS RUN YOUR BUSINESS
Business owners (CSP's) are generally likable. Drivers want to work for them. People enjoy being on their team. Nothing wrong with that. It's a good thing.
However, it's a problem when CSP's are too nice. Tracy Taylor learned that lesson early in his career as a Contractor.
"I had 12 employees, 15 trucks and two operations hundreds of miles apart. My people needed me to make tough decisions instead of letting them manage themselves," he recalls.
Topics: Business Structure, Business Tools, Business Results, Management, ISP, FedEx Ground, contractor, Profit
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RETAINING EMPLOYEES IN TIGHT LABOR MARKETS
Steve Ellis has been a contractor for almost twenty years. Many business owners who've been operating that long think their processes work because they've "always done it this way."
However, Steve's openness to studying and changing his processes make his operations exceptionally successful in a state with some of the lowest unemployment rates in the country.
Topics: Business Structure, Business Tools, Business Results, Management, ISP, FedEx Ground, contractor, Profit
THE PERILS OF BUSINESS OWNERSHIP
Marena and Ralph Markel bought their first FedEx Ground route in 2005.
Of course, they were inexperienced owners, but they were committed to their future and each other. Like many couples who work together, each spouse brought different skills and strengths to the business.
After experiencing significant growth, the pair were overwhelmed by the responsibilities of leading a large team of commercial drivers including:
Would the couple remain happily in business?
Topics: Business Structure, Business Tools, Business Results, Management, ISP, FedEx Ground, contractor, Profit
Take a look around.
Do you see the number of contractors around you dwindling?
How many contractors do you see today, vs. how many there used to be 2, 5 and 10 years ago.
It's plain to see the number of contractors is shrinking, while the number of trucks grows
This results in fewer, but larger operations.
Think this is a coincidence?
It's not.
As you seek answers from FXG on how you will achieve scale, contiguous service areas and overlap, you are being told you need to "work it out" with those around you. Well that's great, but how are you supposed to do so if you have limited resources?
There is a way, but you'll need to ask yourself some questions first.
Topics: Business Structure, Business Tools, Management, Payroll, FedEx Ground, Business, Investment, model, Merge, Purchase