The Business of Independent Service Provider Contracting

Metrics that Matter Most: What Are Key Performance Indicators (KIs)

Posted by Nicole Arend on 12/2/21 10:45 AM

Image by Lytx

This blog post is written by our friends at Lytx.

Why are KIs important to your business? We explain everything, from the metrics that matter the most to KI fleet management tips.

Keeping track of fleet management metrics is necessary in order to make objective decisions and improve performance over time. Tracking KIs is an important aspect of measuring efficiency and productivity and is integral to identifying problems and making corrections. Safety KIs, in particular, are essential to keeping your fleet running at optimum levels while ensuring minimal risk.

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Topics: Business Tools, Business Results, Compliance, Training, Business Metrics, FedEx Ground, Business, Investment, safety, coaching, vedr

Changes Are On The Way. Could These Be The Big Ones?

Posted by Jeff Walczak on 4/12/21 2:00 PM

What do you get when you combine:

  • the current regulatory environment, 
  • significant shifts in market demand resulting in large changes in CSA characteristics,
  • the demand from Wall Street & investors for increased ROI,
  • and a cult following of litigious regulators and attorneys looking for big paydays?

Let’s just say that it looks a lot like today.

All these forces are coming together to bring about what could be the largest, most sweeping change in FXG’s business model ever, which will in turn, drastically change how you monitor and run your businesses. 

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Topics: Business Planning, Business Outlook, Compliance, Ground, FedEx Ground, Business, Regulation, Co-employee, change

What to Look For in a VEDR Safety Solution

Posted by Lauren Halbrich with Lytx on 7/19/20 8:45 AM

Today's blog post is brought to you by our friends at Lytx.

Implementing new processes can be challenging. And when it comes to implementing a new process for your business, time is money.

FedEx Ground now is requiring Contractors to outfit their vehicles with dual-facing Video Event Data Recorders (VEDRs), to implement a driver safety program to meet industry standards, contractual obligations and to meet three out of four Key Indicators (KIs).

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Topics: Business Tools, Compliance, FedEx, FedEx Ground, safety

Do Your Drivers Want to be Safety Compliant?

Posted by Ben Weil on 1/12/20 10:00 AM

Are your drivers forced to comply with safety rules?

Or do they want to comply?

If you prefer the latter, maybe you should consider Ashiq Mizan’s unique approach.

Do Your Drivers See the Big Picture?

Ashiq Mizan is a CSP in Philadelphia, PA, who had grown increasingly frustrated with his drivers’ lack of safety training compliance.

Despite the safety training lessons being super-easy, compliance in October was around 5%. Not only did his drivers' indifference put his money at risk, but it also showed that they were missing the bigger picture.

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Topics: Compliance, FedEx, Ground, ISP, FedEx Ground, Business, Contract, Selling, contractor, Purchase, safety

How To Cure The Biggest Problem With Your Growing Business

Posted by Jeff Walczak on 11/13/16 12:56 PM

Once again, you've spoken...and we've listened!

Today, we'd like to announce that we have a new service available for you, that we
think, will REALLY change the way you operate and enable you to soar to a new level of productivity and profitability.

It's the "Cure" for what's been draining your time, and limiting your success.

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Topics: Compliance, Ground, Business

Timekeeper 2.0 has arrived, and it could save your contract!

Posted by Jeff Walczak on 8/24/16 9:05 PM

A much improved way to keep track of your employee hours, outside of any FXG system, is now here!  

Not only will the new eTruckBiz Timekeeper keep you compliant with FXG's demands, but it can save your contract!

That's right, using the new app affords you all kinds of benefits, but none is more important than keeping you in business.

How so, you ask?

Well, here's how......

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Topics: Compliance, Timekeeping, FedEx Ground, overtime

The "Contractor Buisness Intelligence Dashboard" Is Coming!

Posted by Jeff Walczak on 7/28/16 1:42 PM

It's been a while.

Yes, we know that it has been a while since we released anything new and exciting to help you run your business.

But good things come to those who wait!

We want to give you a sneak peak at the new "Contractor Business Intelligence Dashboard"....

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Topics: Business Tools, Compliance, FedEx, Intelligence, Ground, Business, Metrics, Dashboard

Why Does FXG Want Certification That CSP's Are Tracking Hours Worked?

Posted by Jeff Walczak on 1/17/15 7:00 PM

In case you haven't noticed yet, there will be a new compliance question that you are going to be asked to answer in your Annual Compliance Certification (ACC) this year. 

On the surface it appears harmless, but FXG thought it important enough to include in the certification process, and, may have even delayed this year's process to facilitate its inclusion.

There is a lot of speculation, but there is a reason why you should not take this lightly....

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Topics: Business Tools, Documentation, Law, Compliance, Timekeeping

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