The Business Of Independent Service Provider Contracting

Jeff Walczak

Jeff Walczak is the Founder and CEO of eTruckBiz. He spent 16 years at FedEx Ground holding many varied management positions. He then owned a small trucking company and spent 10 years in the Banking industry, mainly with Bank of America.

Recent Posts

What's Your Time Keeping Solution?

Posted by Jeff Walczak on Mar 23, 2015 1:20:02 PM

This is a hot one!

If you haven't already done so, during your annual compliance certification, you will be asked by FXG to certify that you have "established a system for recording and maintaining records of hours worked by employees".

There are lots of theories as to why, but the bottom line is, you need to have a way to do this.

So, you can get all bent out of shape complaining about this little zinger, or we can look for an easy way to do this that satisfies the requirement, and, turns this new task into a positive for your bottom line! 

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Topics: Business Results, Timekeeping

Why Does FXG Want Certification That CSP's Are Tracking Hours Worked?

Posted by Jeff Walczak on Jan 17, 2015 7:00:58 PM

In case you haven't noticed yet, there will be a new compliance question that you are going to be asked to answer in your Annual Compliance Certification (ACC) this year. 

On the surface it appears harmless, but FXG thought it important enough to include in the certification process, and, may have even delayed this year's process to facilitate its inclusion.

There is a lot of speculation, but there is a reason why you should not take this lightly....

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Topics: Business Tools, Documentation, Law, Compliance, Timekeeping

How Does "Business Knowledge" Make You More Profitable?

Posted by Jeff Walczak on Dec 18, 2014 10:24:00 AM

Most of you know that I have the wonderful opportunity to talk to many contractors daily, from coast to coast. They ask lots of questions, but what do you think the the most frequently asked one is? You might guess it's about new features or something in eTruckBiz right?

It's not.

The question that's on the most everyone's mind is: How can I make my business more profitable?

Actually, the answer is pretty simple. Yet few know the answer. For most, doing what it takes to become more profitable can be boiled down to doing one simple thing.

Before we tell you how to do this thing, let's understand why many of you may be struggling or not doing as well as you like. The reason your results may be suffering is because there is something you don't know. 

Let's look at an example...

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Topics: Business Results

5 Hot Tips On How To Survive And Thrive During Peak

Posted by Jeff Walczak on Nov 13, 2014 4:09:43 PM

There are 3 possible outcomes your business can experience each peak season. You can struggle and just get by, you can succeed and set your business up for more profit and growth in the future, or, you can fail.

We're going to assume that you want to succeed. If so, here are the most important tips you can use to make sure that this happens....

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Topics: Business Planning

Are FXG Contractors And ISP's Insane?

Posted by Jeff Walczak on Oct 21, 2014 2:59:00 PM

How Can This Happen?

In over 20+ years of observation, I have continued to ask myself why, over much demonstrable triumph and success, do contractors and ISP's continue to make the same mistakes that plunge them back into crisis situations over and over again? 

Why is it so easy to forget the pain, suffering and cost of crisis management? 

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FXG Contractor And ISP Business Killer: Driver Recuitment

Posted by Jeff Walczak on Oct 13, 2014 4:25:00 PM

Much has been written and said about what is probably the biggest contributor to problems and even failure of a FXG contractor or ISP operation.

Failure to get a system in place that provides you with a constant flow of driver applicants is likely to lead to many troubles, and possibly complete business failure. 

It is kind of like the weather, everybody talks about it, but nobody does anything about it.

Well now we are. Doing something about Driver Recruitment that is.

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Topics: Driver Recruiting

Does Your Business Fit In FedEx Ground's Future Plans?

Posted by Jeff Walczak on Oct 6, 2014 8:22:00 AM

There has been a lot of talk lately. Most of the talk surrounds the adverse events that are leading to big changes at FedEx Ground, particularly in the relationship that the corporation has with its independent contractors and independent service providers.

What does all this mean for you?


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Topics: Business Planning, Business Outlook

Introducing A Dedicated Business Software For FedEx Ground Contractors

Posted by Jeff Walczak on Oct 2, 2014 12:38:31 PM

So things are changing for FedEx Ground P&D and Linehaul contractors. Soon, it will no longer be the same old same old. You are becoming more responsible for administrative and other tasks that were handled for you in the past. Contractor's operations will be growing and the demands placed them are becoming more and more complex. Regulation and compliance issues continue their slow steady march forward.

However, there changes are creating tremendous opportunities.....

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Topics: Business Tools

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