The Business Of Independent Service Provider Contracting

Jeff Walczak

Jeff Walczak is the Founder and CEO of eTruckBiz. He spent 16 years at FedEx Ground holding many varied management positions. He then owned a small trucking company and spent 10 years in the Banking industry, mainly with Bank of America.

Recent Posts

8 Benefits To Using Our Continuous Driver Recruiting SYSTEM

Posted by Jeff Walczak on Sep 26, 2018 9:19:40 PM

Changing market needs and growing industry demand are forcing FXG, and you, to change the way you operate.

It should now be clear to you that things like; 6-day & 7-day operations, two wave dispatches, 2-man delivery teams (for IC’s & bulk), and other new & different service offerings are going to become standard operating procedure.

These operational changes might seem like great ideas to meet the evolving market demand, but after you think about them a little, you’ll notice that in order to make them work, YOU are going to have to provide more of something that most CSP's struggle to manage.

Yes, in order for you to provide what FXG wants, you are going to need more people.

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BIG Operational Changes On The Way?

Posted by Jeff Walczak on Sep 4, 2018 9:19:10 AM

As outlined in the recent message from Henry Maier, it appears more change may quickly be approaching.

These changes, if and when implemented, will have a clear and significant impact, not only on your operation, but will definitely impact your costs, and resulting bottom line.

We are not trying to be alarmist, but the changes mentioned will fundamentally change the way you conduct your business.

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Should Contractors Band Together To "Work It Out"?

Posted by Jeff Walczak on Nov 5, 2017 2:50:39 PM

Take a look around.

Do you see the number of contractors around you dwindling?

How many contractors do you see today, vs. how many there used to be 2, 5 and 10 years ago.

It's plain to see the number of contractors is shrinking, while the number of trucks grows

This results in fewer, but larger operations.

Think this is a coincidence?

It's not.

As you seek answers from FXG on how you will achieve scale, contiguous service areas and overlap, you are being told you need to "work it out" with those around you. Well that's great, but how are you supposed to do so if you have limited resources?

There is a way, but you'll need to ask yourself some questions first.

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Topics: Business, Business Structure, Business Tools, Investment, Management, Payroll, model, Merge, FedEx Ground, Purchase

What You MUST Know To Be Profitable

Posted by Jeff Walczak on Jul 14, 2017 2:39:16 PM

Recently, we were at a presentation where we discussed the ins and outs of the ISP negotiation. As part of these, we always go over what life will be like as an ISP and what other changes are on the horizon.Meeting.jpeg

As part of these lively discussions, the subject of "are ISP's profitable" always comes up.

As usual, there are those in the group that want to voice their displeasure and complain about how they are not making any money. Believe me, we hear this at all of our sessions, from coast to coast.

This time it occurred to me to ask the group, "So what do you think it takes to be profitable?"

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Topics: Business

Should I Stay Or Should I Go?

Posted by Jeff Walczak on Dec 30, 2016 3:51:46 PM

Here we are at the end of another year.

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Topics: FedEx, model, Metrics, Business, Investment, Business Metrics, Business Results, Business Structure, Selling, Profit, contractor, vendor

How To Cure The Biggest Problem With Your Growing Business

Posted by Jeff Walczak on Nov 13, 2016 12:56:57 PM

Once again, you've spoken...and we've listened!

Today, we'd like to announce that we have a new service available for you, that we
think, will REALLY change the way you operate and enable you to soar to a new level of productivity and profitability.

It's the "Cure" for what's been draining your time, and limiting your success.

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Topics: Business, Ground, Compliance

Timekeeper 2.0 has arrived, and it could save your contract!

Posted by Jeff Walczak on Aug 24, 2016 9:05:36 PM

A much improved way to keep track of your employee hours, outside of any FXG system, is now here!  

Not only will the new eTruckBiz Timekeeper keep you compliant with FXG's demands, but it can save your contract!

That's right, using the new app affords you all kinds of benefits, but none is more important than keeping you in business.

How so, you ask?

Well, here's how......

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Topics: Timekeeping, Compliance, FedEx Ground, overtime

The "Contractor Buisness Intelligence Dashboard" Is Coming!

Posted by Jeff Walczak on Jul 28, 2016 1:42:15 PM

It's been a while.

Yes, we know that it has been a while since we released anything new and exciting to help you run your business.

But good things come to those who wait!

We want to give you a sneak peak at the new "Contractor Business Intelligence Dashboard"....

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Topics: FedEx, Ground, Business, Compliance, Business Tools, Intelligence, Dashboard, Metrics

3 Things To Do NOW To Prepare For Your ISP Negotiation

Posted by Jeff Walczak on Jan 30, 2016 2:39:19 PM

Now that you know you will be going through your initial negotiation, there are a few things you need to be doing NOW. This it true no matter how far off it may seem. If you ask anyone who has already been through one, they'll most likely tell you that a solid understanding of where you currently stand (number-wise) is the foundation of a meaningful and successful process.

Not only will doing the things we are about to mention help you get more of what you want, but being prepared will dramatically lower your stress levels.

Most of us, when embarking on a journey to somewhere we've never been, get the map out (or today "Google It") to see where it is we are going. We then PLAN on how to get there.

You can PLAN your journey to your ideal ISP Destination by doing the following things:

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Topics: ISP Negotiation, FedEx, ISP, FedEx Ground, Business, Contract, Negotiation, model

Announcing eTruckBiz University, Business Training For FXG Contractors!

Posted by Jeff Walczak on Dec 20, 2015 12:17:11 PM

Today, we'd like to announce a new initiative for 2016 that is aimed at helping you run your business better!

We would like to announce:  eTruckBiz University!

The purpose of eTruckBiz University is to be a source of continuing education and business training that you and your supervisory people cannot get from FXG. It is a way for you to get away from the daily grind so you can put things into perspective.

It is essential Business Training For FXG Contractors!

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Topics: Business Tools, Classes, Training, Intelligence, Business Metrics

A Contractor's Guide To The ISP Negotiation Process

Posted by Jeff Walczak on Dec 14, 2015 10:15:24 PM

The time has come to look at the ISP Negotiation process from the contractor perspective. 

First, let's go ahead and call it what it is: David v. Goliath, FBS vs. FCS, Large Cap vs. Small Cap. It's the tremendous resources of FXG vs. those of an individual contractor. I think we can all agree that from the ability to influence, FXG holds the cards.

But that doesn't mean, a contractor cannot conduct a meaningful, and even successful negotiation. It just means that in order to do so, the contractor needs to do some homework, and find some very special tools and help.

Well, now, finally, the tools, and help exist...

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Topics: Business Structure, Business Tools, ISP Negotiation, FedEx

Brilliant! Bookkeeping and Payroll To Make Life Easier and Smarter ISP Negotiation Possible

Posted by Jeff Walczak on Nov 22, 2015 10:31:23 AM

Finally, it has arrived!

By overwhelming demand, we are introducing a new set of services from the highly experienced folks here at eTruckBiz, that will without question, make your life and business easier to manage, while producing information you need to conduct a more meaningful ISP negotiation.

We can now take some of the most burdensome chores out of your busy hands, so your can MANAGE your business,  instead of spending hour after hour doing "busy-work". 

Our new services produce not only the usual information you need for accounting and taxes, but turn this data into contractor-specific information that you'll use to get new, powerful insight into your FXG business.

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Topics: Business Tools, FedEx, Bookeeping, Payroll

A Game-Changing Way To Acquire Driver Leads

Posted by Jeff Walczak on Oct 4, 2015 10:39:51 AM

One of the most difficult and tedious tasks that an FXG CSP faces, is the continuous burden of finding new drivers.

In order to find new drivers, you first must have a solid way of sourcing new potential driver leads

This can't be that hard...right?

Well...

How do you find them? Where do you find them? What do you do if you find them? How can you screen through them to get some good candidates, without it taking too much time and effort? Can you organize the ones I have so that you can find them and work on them when you need to? Can you email the good ones an application?

We've created a revolutionary new tool to make it easy to do all of this.

See how ...

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Topics: Business Tools

6 Reasons Why Every FedEx Ground Contractor Needs To Be Tracking Driver Productivity

Posted by Jeff Walczak on Aug 22, 2015 12:20:00 PM

Currently, I'm traveling the country, meeting with as many of you as I can.

While doing so, something is becoming very apparent. There is something at the core of running your business that is not being monitored. Something so basic and critical to your business' health, that you would think that it would be the one metric that is, for sure, being watched.

Shockingly, this is not the case. In fact, most folks do not have a clue.

There are many people that ask me how eTruckBiz For FXG can save them money. There are a multitude of ways, but one of the biggest, is how we monitor and track this one business metric, on your behalf, with no effort on your part. 

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Topics: Business Tools

Settlement Simulation Tool For ISP Negotiations And Much More!

Posted by Jeff Walczak on Apr 29, 2015 6:06:58 PM

It is finally here!

After a considerable amount of work on our part and feedback from you, we have developed a tool that will help you prepare for your transition to an ISP operating agreement.

It is important to point out that the tool has been developed in both a mobile and a desktop version.

Soon you will see why.Contract_Negotiation_2

We didn't want to develop this tool with just your ISP negotiations in mind. We wanted it to be useful in many other situations as well,

And boy is it ever!

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Topics: Business Planning, Business Results, ISP Negotiation

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