New FedEx Service Provider Intensive Signup

Location: Huntsville, AL

When: Sept. 1st & 2nd, 2026

Where: AC Hotel Huntsville Downtown

435 Williams Ave. SW Huntsville, AL

256-836-7776

Hotel Booking Link

Agenda

September 1, 2026

9:00 – 10:30 AM

The Modern FedEx Ecosystem: What "Being a Service Provider" Really Means in 2026

The FedEx contractor model has evolved significantly — and so have the expectations placed on new owners. This opening session covers the current SP landscape, what FedEx expects from its business partners today versus five years ago, how the ISP agreement structure works, and what separates operators who build lasting businesses from those who don't make it past Year 2. Sets the foundation for everything that follows.

10:30 – 11:30 AM

Financial Model Deep Dive

The most misunderstood part of FedEx contracting is the money. This deep-dive working session covers how to read and interpret your FedEx settlement statement, what healthy net profit margins look like ( benchmark: 45%-505 for P&D), how to build a Standard Budget and Expense Plan, Daily Dispatch Yield as a real-time profitability signal, and what you should realistically expect to take home after debt service.

11:30 AM - 12:00 PM

Due Diligence and Business Valuation: Buying a Business, Not A Job

Transportation companies in this space typically sell at 3x–4.5x EBITDA or 60–80% of annual revenue — but only if the numbers are real. This session covers how to audit a seller's financials, verify asset integrity and fleet condition, assess workforce stability, and identify the hidden costs that erode value after closing. What you verify before you sign protects everything that comes after.

Lunch Break

1:00 – 2:45 PM

Standing Up Your Contract: The Step-by-Step Launch Playbook
From the day you decide to make it happen to the day your first driver leaves the terminal — this session walks through every operational step of becoming a fully functioning, successful CSP. Entity formation, insurance and licensing, vehicle acquisition, FedEx onboarding requirements, hiring your initial team, and getting through the first 30 to 90 days without the costly missteps that derail most new owners before they find their stride.

2:45 – 4:30 PM

Driver Recruiting, Retention and Culture: Your Biggest Competitive Advantage
Driver turnover is the single largest operational threat to a new SP's profitability. This session covers where and how to recruit qualified drivers in a competitive 2026 labor market, how to build an onboarding process that sets expectations clearly, compensation structures and bonus frameworks that reduce turnover, and how to build a driver culture that keeps your best people and attracts more like them.

4:30–5:00 PM

The Mindset Shift That Determines Your Ceiling
A focused closing session on what it actually means to run your FedEx operation as a business — not just a job you created for yourself. Managing your Business Consultant relationship, thinking about enterprise value from day one, and understanding the difference between working in the business and building it. Brief, direct, and designed to reframe how you walk into Day 2.

5:00 PM+ | Happy Hour
Informal networking with fellow new operators, the eTruckBiz team, and other vendors in attendance.

September 2, 2026

Day 2

9:00–10:30 AM

SafetyIQ: The New Standard for Managing Safety as a FedEx Service Provider

Presented by eTruckBiz and SafetyIQ partners: Impact Solutions, Marsh Insurance, and Motive (VEDR).

Impact Solutions — Safety training programs, driver qualification certification, and the ROI of a documented safety culture
Marsh Insurance — Risk management, profit protection, and how proper coverage structure safeguards your business
Motive (VEDR) — Meeting FedEx's VEDR requirement, how to use in-cab data to coach drivers, reduce incidents, and generate measurable ROI from your fleet technology investment

10:30–12:00 PM

Operational Performance Management: Managing Results, Managing FedEx
Once you're running, FedEx is watching your numbers — and so should you. This session covers the key BC evaluation metrics FedEx tracks, how to manage your BC relationship strategically, what triggers a Opportunity to Cure Letter and how to avoid it, and how to use PerformanceIQ to stay ahead of problems before they show up on FedEx's radar. Includes a practical look at stops per dispatch, scan compliance, and service failure patterns.

Lunch Break

1:00 PM – 2:00 PM

Exit Strategy and Valuation: Building a Business Worth Selling From Day One

Most new owners aren't thinking about their exit. That's exactly why they don't build toward one. This session covers how FedEx SP businesses are valued (EBITDA multiples, revenue-based valuation, what buyers look for), what operational and financial characteristics drive maximum sale price, the role of clean books and documented systems in protecting your valuation, and what you can start doing in Year 1 to build a business that commands top dollar when you're ready to sell.

2:00 PM – 3:30 PM | Network 2.0 Growth Blueprint
The most in-depth session of the program: a thorough analysis of what Network 2.0 is, what it
means for service provider operations, and — critically — how to build a growth strategy
around it rather than just react to it. This is the session that separates operators who see around
corners from those who don't.

3:30 PM | Open Q&A
Bring your real questions. This is open floor time with the ETB Staff and Other Vendors — no agenda, no canned answers.

Are you considering becoming a FedEx Contracted Service Provider? Whether you're exploring opportunities or actively working on acquiring a business, success in Network 2.0 requires the right knowledge, strategy, and support.

Register above for our "New Owner's Intensive". It is a two-day seminar where we will discuss the FedEx opportunity and how to get into it.

This event will provide expert insights into the FedEx CSP model, the financial and operational realities of running a FedEx-based business, and what it takes to thrive in the evolving Network 2.0 landscape.

🔹 Who Should Attend?

This event is built for a narrow window of time in a new Service Provider's journey. It's the right room for you if:

You are currently in close to or in due diligence on a FedEx-based transportation company acquisition and want to verify what it is you're actually buying before you close
You have signed your first FedEx contract within the last 6–12 months and are still building your operational foundation
You want to understand the financial model at a level that lets you manage like a CEO — not just keep the trucks moving

This is NOT for you if you're an experienced multi-route operator looking for advanced growth strategy.

FAQ

What will I learn?

This two-day intensive is built around the knowledge gap that costs new service providers the most — the difference between knowing you bought a FedEx-based business and knowing how to make it work. FedEx will not do this for you.

By the end of the event, you will know how to read and interpret your FedEx settlement statement and build a financial model that tells you exactly where your money is going. You'll understand how to evaluate the true value of a the business before you buy it, what due diligence actually looks like, and what red flags to watch for in a seller's financials.

You'll walk away with a clear picture of how to stand up a new contract from day one — entity structure, insurance, hiring, onboarding, and the first 90 days. You'll learn how to recruit and retain drivers in today's labor market, how FedEx measures your performance and how to manage that relationship strategically, and what it takes to build a safety and compliance program that protects your business and your margins.

You'll also get a deep, data-driven look at FedEx's Network 2.0 restructuring — what it means for your business, your volume, and your growth strategy — and leave with a blueprint for positioning your business to benefit from it rather than be disrupted by it.

In short: you'll leave knowing what the most experienced service providers took years to figure out.

What's included in the $295?

Your $295 investment includes:

Two full days of intensive, practitioner-led instruction
Day 1 evening happy hour — informal networking with fellow new operators
Complete session materials
Direct access to Jeff and the eTruckBiz team throughout the event
The Insider's Guide to Acquiring and Getting Started in FedEx Contracting* eBook — free upon registration

This event is intentionally kept small. Seats are limited to preserve the quality of the instruction and the ability to give real answers to real questions. When it fills, registration closes.

If you're in due diligence right now, $295 is not the investment to think twice about.

Where exactly is the event held?

The intensive takes place at the AC Hotel by Marriott, Downtown Huntsville, Alabama. The AC
Hotel is a modern, comfortable property in the heart of fast-growing downtown Huntsville — easy access,
plenty of parking, and good options for dinner and accommodations nearby.

Will materials be provided?

Yes. All session materials will be provided at the event. You'll also receive your free ebook
digitally the moment you register, so you can start preparing before you arrive.

Is this right for me if I haven't signed a contract yet?

Yes — in fact, attending before you sign may be the highest-value use of this event. The due
diligence, valuation, and financial model sessions are specifically designed to help prospective
buyers understand what they're evaluating before they commit. If you're in the process of
buying a business, walking in informed is worth far more than whatever you're paying to attend.